Direct TV / taking money from bank account that was never autherized.
We had been a subscriber to Directv for the past 6 years. We had recently moved and was offered cable TV and went with that and canceled Directv (for numerous reasons). This happened back in October 2010. There ended up being an outstanding balance of 340.00 as of November. The account was in my boyfriend's name and I had made some payments on it with my debit card. I had even made sure that I clicked on the "one time only" payment button when I made the payment online. I had checked my account activity this month (December 2010) and found that Directv debited my bank account for the above amount without any autherization from me. When I called them about this, I was told that if I had made any payemtents using my debit card or credit card that they could take the money out of that account to cover the bill if the service was turned off (I had it disconnected). The fact that the bill wasn't even in my name made no difference, that by paying the bill in the past with my card, i was assentially autherizing them to take the money. Then they proceded to give me a fax number (not a phone number to speak with someone) and told me that I should fax over my bank statement showing this withdrawal!!! I think NOT, they obviously have enough info about my bank. I have been in touch with my bank regarding this and was told DO NOT FAX THE BANK STATEMENT to these people. My bank has begun litigation on my behalf. Hopefully this can be resolved. I only wish that there was a way to get this kind of info easily infront of people considering using Directv.
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