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Direct TV and AT"T / home service

1 Tulsa, OK, United States

Good Morning, I am writing this complaint against this company for fraud, and steeling money with out my knowledge from my checking account. I had uverse, in our family home for some under my mothers name. She passed in may of 2016-and I then change the account in my name. This is during the time they were merging with direct to. after getting the service i was very unhappy because i could never get the quality of service we had with just Att and t. I Decided to switch to Cox, and love it. during this holiday season after just getting over chapter 13. i finally had a decent pay check from my company. on December 30th 2016 i went to the ATM, and only had sixty dollars in my account- and found out the company Direct to-att had debited my account for 601.43 dollars without my knowledge for early cancelation of the service is what they a saying, however this was never diclosed and no mail sent to my home stating this. i had a car payment which i could not pay and utility bills behind because of this. this is unfair pratice to consumers. i became sick after this from stress. please help me recieve some compensation this company, this is bad business and they need to be accountable for their actions. Account number was 5166552 under Francell Samuels

Jan 4, 2017

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