Direct Buy is $5k hard sell for a service that is extremely time consuming with marginal results. You have to look at their show rooms, shop the retail stores, figure out the differences of the quoted product and the one you found, pay for shipping, hope it comes in undamaged, and then arrange for your own local delivery. Service seems very good, but the results are more important when you are trying to recoup your initial cost. Stay away. Keep the money in your pocket.