Rebag

Never buy from this company ! I have purchased a Hermes bag. I never received it! I had have to trace it myself with FedEx. But Rebag filed a lost claim to FedEx. They received the money from FedEx for the lost bag. Three months later, Rebag still won’t refund the money to me! They kept my money and FedEx’s money!

First, They told me to contact FedEx myself as a recipient! I confronted them with FedEx’s paid claim number. Then they told me that Affirm put a charge back on my account. I contacted Affirm and got a confirmation from Affirm that there’re never a charge back on the account. I have forwarded the information to Rebag. They won’t take it. And They won’t contact Affirm. They said Affirm have to contact them directly saying there’s no charge back. I suggested to do a three way call. They refused the idea. They kept telling me that their system showing there’s a charge back. But they won’t contact Affirm to get the truth about it. They just kept my money ( plus FedEx’s) and have been kicking the ball around.

This company is really disgusting. Really dishonest. Never buy from them!

Purchased a Chanel bag for my lil cousins birthday 2/17/23 .I seen she had been eyeballing the bag on the site for a while, so I decided to purchase it for her. Right before I could gift it to her she had already purchased a very similar bag from Fashionphile. She had no idea I was buying this purse for her way in advance for her 18th Birthday. I decided I would just return the bag since she bought something else that's almost identical to the one I purchased. I sent the purse back to rebag in the same condition and packaging that I bought it in. Do you know they had the NERVE to tell me this bag was in very poor condition and they wouldn't buy it back! If they were to buy it back they were already ripping me off offering me less than half of the amount of money I PAID FOR IT! This purse was a gift it never left the packaging and box they sent it in. When I purchased the bag it was listed on there site as "very good condition". So your telling me REBAG YOU SOLD me a purse that YOU SAID was in "VERY GOOD CONDITION" Just to turn around and say its NOT! REBAG YOU GUYS are located in BROOKLYN, NEWYORK . YOU ARE SCAMMMERRSSS JUST LIKE THE RAPPER CARDI B SAID! You can keep your Bp REPLY THERE IS NOTHING YOU CAN SAY! Your competitor fashionphile ended up purchasing the bag you sold to me for more money than you were offering to buy it for (which you denied) . Thank GOD . If you want to do business with HONEST PEOPLE purchase from FASHIONPHILE...