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DirectBuy, Inc.

8450 Broadway
United States - 46410-6221

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+1 219 246 4562 0 0
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DirectBuy Complaints & Reviews

Direct Buy Auto Warranty / I paid in full for warranty now company out of business due to unethical behaviour.

Belitha Kirui on Feb 13, 2017
On 07/18/2014 I purchased an auto warranty which is not due to expire until 07/18/2019. I just recently found out that the company went out of business and I'm requesting a full refund of $1800.00 since the company never did any repairs on my vehicle. Direct buy auto warranty also ha...

Direct Buy Auto Warranty / Direct buy auto warranty

savannah7777 on Nov 10, 2016
We took Direct Buy Auto Warranty on July 28, 1914 on our 2011 Buick Enclave. It should have lasted until July 28th 2018. We have not yet used their auto warranty, as we have been fortunate with repairs on our car. But, today we have a issue with our Buick and the dealer who is repairing our...

DirectBuy / Office furniture

Curtiss Robinson on Jun 13, 2016
I have a membership with Direct Buy of Little Rock. I have used it twice to outfit two separate business offices with sofas, tables, chairs, and desks. Both times I saved some money (which is great). both time I have been delayed and delayed and delayed getting my stuff. I always ordered...

Direct Buy / Household appliances

Reviewer75685 on Feb 28, 2016
The company is a definite ripoff. The sales representative called and called to get us in for the sales pitch. Upon listening to all of the "wonderful" opportunities to save all "all" brands, we signed-up. At the first opportunity to use the service, we got no assistance and continue to get no service. Haven't been able to complete a sign sale.

Direct Buy Auto Warranty / Extended Warranty / Vehicle Service Contract

Reviewer86951 on Sep 1, 2015
Do not purchase an extended warranty from Direct Buy Auto Warranty ("DBW"). I purchased the Platinum Elite LEP (DBW's top-of-the-line warranty) (the "Warranty") for $2, 600.00 to cover my 2012 F-450 through 200, 000 miles (bought the Warranty to cover the gap when factory...

Direct Buy Auto Warranty / Direct Buy Warranty -

unhappy NJ on Jan 29, 2015
MIDDLESEX COUNTY – A company that advertised customers "would never pay for covered auto repairs bills again" has agreed to stop operating in New Jersey within six months and reimburse consumers who purchased motor vehicle service contracts but were not provided the coverage a...

Direct Buy of Southern Maryland / Furniture

G R L on Oct 8, 2014
I ordered two expensive chairs which came with the wrong finish + more problems. Manufacturer by email told Direct Buy to change the finish in the order to the one provided rather than the finish I ordered. Direct Buy indicates that there is nothing defective about the furniture received...

Direct Buy Auto Warranty, Iselin, New Jersey / Auto Warranty / SCAM!

Marian P. on Aug 19, 2014
Total SCAM!!! FRAUD!!! I purchased the Elite Platinum Warranty (VSC NUMBER 47210504) in November 2013 for a 2004 XJR. On August 15, 2014, Direct Buy Auto Warranty denied a claim to replace/repair the Right Rear Tie Rod and the Left and Right Front Lower Control Arm Bushings, that failed...

Direct Buy Baton Rouge / Direct Buy misleading consumers

Jake abshire on Jul 30, 2014
1) Direct Buy is misleading consumers in to think they can buy direct from manufactures at cost. (2) Direct buy tells you if you don't join today you cant never be a member. (3) Direct buy tells you they will not pull your credit and they do. (4) Direct Buy will not allow you to post negative reviews on there site.

Direct Buy / Auto warranty scam

Thomas Zeyer on Jul 16, 2014
When I bought my car (used) I decided to by a warranty DBW offered the coverage I was looking for. I made an initial payment and was told the remainder would charged to my account over 18 months this was May 2013. I was told there is 1month or 1000 mile waiting period before I could use...

Direct Buy Auto Warranty / Deception and false advertisement

Shariq Quamar on Jun 24, 2014
I have some recorded conversations with Direct Buy representativeas evidence they are engaged in deception and false advertisement. After submitting an online request to purchase an extended auto warranty for my son's car, I received a phone call from Direct Buy Auto Warranty and...

Direct Buy / Cabinets

Joanie Martin on Mar 14, 2014
Joined direct buy back in sept 2013 because we were going to do a remodel. Went there today to pick out some kitchen cabinets for our kitchen. We already had a design. We were told it didn't matter we would have to pay 300.00 to see a designer in order to buy cabinets. I think this is just...

Direct Buy Auto Warranty / Fraud

MARY ANN ORSE on Feb 12, 2014
I just purchased a used 2006 bmw x5 4. 4i with 82, 000 miles. I started looking for extended warranty and found direct buy on line. I explained to the sales rep what i was looking for i wanted full coverage on the car because i new when and if something needed fixed on the bmw the cost...

Direct Buy Auto Warranty / Auto Warranty

W Whitfield on Jan 30, 2014
Purchased a extended warranty thru Direct Buy. The heater went out in my vehicle. I called Direct Buy and informed them that the heater went out in my car. They informed me to take the vehicle to a ASE certified company. I did. My car sat there for a day. I called Direct Buy back the...

Direct Buy Auto Warranty / fraud/scam

Connie Kay on Jan 29, 2014
I, apparently along with other unsuspecting people have been taken for a scam by direct buy auto. I paid $1900 for my warranty for my 2002 Mercedes. I have had no problems with my car and even took it in last week for Service A oil change. Three days later the one year old battery was dead...

Direct Buy Auto Warranty / Billing and Service

Clevario on Aug 9, 2013
On February 2, 2013 my debit card was charged for $300.00. I thought I purchased the Warranty on January 31, 2013. Never again did I hear from this company. Never did I receive an email or mailing from this company. I was questioning what was going on with the warranty and after months of...

Direct Buy Membership / Scammed

demgem on Jul 18, 2013
We took the lowest membership of $3490.00 that we couldn't really afford but the savings and conveince that was promised would have been worth the sacrifice, if it would have been true. During the orientation the subject of online shopping from your home came up. I am a handicapped...

DirectBuy / pushing people to get in debt

Scooter777 on Jun 12, 2013
I have no problem with trying to save people money, but when it come to you telling me how i can and cannot spend my money is my business. I don't need another monthly bill weather it is 100 or 300 dollar a month it is still my money. The company contracted me through the mail and...

Direct Buy / over priced items

Everything they offer is over priced. Nothing you look up in the stores around here match, at least nothing that I can afford. The items are big money market items. Things rich people look for and buy. For example. They told me I would be able to buy things out of the places I shop. Like...

Beta Finance Direct Buy / Rip off of $5000.00 +

Sucked in: on Mar 1, 2013
We were sucked in paying $5, 130.00 to Direct Buy Syracuse, NY. First solicited by Direct Buy by phone and mail. Once inside you are burdened with a false sense of security by them telling you that if you don't sign you can't come back. Promising low costs and gifts, none of...

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