Dillard's / customer profiling by staff.

Missoula, MT, United States Review updated:

Clerks profiled customers using the rest room. Tried to make me feel uncomfortable for using handicapped stall in the stores restroom by repeatedly entering restroom and seeing if i had left yet. I have a medical issue and need to use handicapped rr when available. I was very uncomfortable with their profiling and left feeling discriminated against. Considering my legal options.
Your employees should be made aware that not all health/disability conditions are outwardly visible.

Oct 17, 2017
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  • Po
      Oct 18, 2017

    I don't think you really have any legal options unless you can prove or have some kind of evidence that this was their intention by entering the bathroom.

    0 Votes

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