Dillard's / customer profiling by staff.
Clerks profiled customers using the rest room. Tried to make me feel uncomfortable for using handicapped stall in the stores restroom by repeatedly entering restroom and seeing if i had left yet. I have a medical issue and need to use handicapped rr when available. I was very uncomfortable with their profiling and left feeling discriminated against. Considering my legal options.
Your employees should be made aware that not all health/disability conditions are outwardly visible.
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