Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website



Will not be volunteering any more money to them

Complaint Rating:  0 % with 0 votes
0% 0
Contact information:
United States
They give a free trial subscription that I ended up not even using and they are REALLY quick on the billing and don't offer refunds. I thought I had the day to cancel but they had already billed by the time I woke up. The stock selection is ok I guess, but I'm just not a fan of any company that makes most of their money trying to hook people into accidentally buying $60 worth of images and refusing refunds. Will not be volunteering any more money to them.
Complaint comments Comments (1) Complaint country United States Complaint category Internet Services


Sort by: Date | Rating
A  13th of Jan, 2012 by    0 Votes
They will even try to revive old subscriptions from a couple of years past if you try a new subscription with them! I purposely didn't use PayPal to prevent that from happening, but they tried anyway. Thank goodness my credit card date had expired and I hadn't yet updated it with Paypal. In the end, I had to remove that credit card completely to keep depositphotos.com from stealing money from me on old expired subscriptions. I also agree that their image catalog is nothing that other stock companies don't have as well. I'd rather pay twice the subscription cost and get a value equal to the monthly payment. I wonder if a complaint to the Federal Trade Commission and the Attorney General in the state where they claim to operate will force them to come clean? Anyway, that's MY next stop!

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

DepositPhotos Logo DepositPhotos
Customer Care Service
547 Broadway, 5th Floor
New York
New York
United States - 10012
+1 954 990 XXXX
+1 954 333 XXXX
View Full Information
Contact Us

Reply to