CB Photo Services DepositPhotos Complaints #22-41

DepositPhotos review: Fraudulent misrepresentation ( 2 comments)

N-D of Karachi, PK

Apr 06, 2014 10:09 am UTC

Verified customer

Blocked My Account without any reason
depositphotos is dangling a new affiliate and discount coupon as lure.

On 1st April I've received an email with a 15% discount promo code" from depositphotos.com
I have signed up and subscribed for 100 images per day which they charged me $560.15 using skrill payment method.
Invoice No. â„- S-1340921
Note: I have everything screenshots, invoice, payment info and all emails

After 3 days they blocked my account for no reason, without even sending me a notice or warning. I tried to contact them but no one answered my call I contacted their live support, the only message I got from them was "Please, write to [protected]@depositphotos.com"

All emails and phone calls to seek an explanation have been ignored. And any attempt to highlight complaints on their Facebook page leads to an immediate ban.

DepositPhotos - Fraudulent misrepresentation - Photo 1

DepositPhotos - Fraudulent misrepresentation - Photo 2

DepositPhotos - Fraudulent misrepresentation - Photo 3

View 0 more photos

Before filing a complaint against depositphotos, I tried to contact but unfortunately they ignored me and the only message I got form them was "Your account has been detected as a participant of fraudulent activities."
They refused provide me any explanation and refused to refund my money forcing me to contact BBB for help, and once I filed complaint they sent me a full refund. Thanks to BBB.org for helping me

2 comments

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EricWilson

1 complaint

3 comments

EricWilson of US

Apr 27, 2014 12:52 pm UTC

Verified customer

Sorry to hear that N-D
I tried the company out and when I wanted to cancel my subscription. The subscription auto renewed a day early so I sent an email asking for them to cancel my subscription. After they sent me back bad directions on how to cancel it myself. I sent them another email asking them to just do it since it would take them 2 minutes compared to me trying to figure out the terrible directions they gave me in their last email.
They responded with a screen shot of Pay Pal on how to do it myself instead of just canceling it. That screen shot turned out to be old and I had to send PayPal a request to cancel my subscription and look into this companies business practices. It's odd how some businesses will just take advantage of someone for a few bucks.
Avoid this company you'll be glad you did. Good Luck.

StevenJacobs

Miami, US

1 complaint

2 comments

StevenJacobs of Miami, US

May 03, 2014 6:49 pm UTC

OMG they took $560 for nothing?
We should find a way to stop these scam artist
I think they are doing this because we are not American this is only for American not international

DepositPhotos - I wish I had never done a trial subscription 6

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DepositPhotos Contacts

DepositPhotos phone numbers

+1 (800) 980-8759

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USA & Canada

+1 (800) 919-0271

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India

+1 (954) 990-0075

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USA & Canada

+44 870 820 0052

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100%
Confidence score

United Kingdom

+43 720 884 523

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100%
Confidence score

Austria

+357 22 007 448

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100%
Confidence score

Cyprus

+420 255 790 503

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100%
Confidence score

Czech Republic

+33 977 556 771

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100%
Confidence score

France

+49 305 683 700 540

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100%
Confidence score

Germany

+39 294 751 656

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100%
Confidence score

Italy

+48 223 970 136

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100%
Confidence score

Poland

+351 308 801 869

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100%
Confidence score

Portugal

+7 495 118 1676

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100%
Confidence score

Russia

+34 911 436 796

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100%
Confidence score

Spain

+90 850 390 2134

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100%
Confidence score

Turkey

+380 990 624 570

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100%
Confidence score

Ukraine

+86 277 919 4051

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100%
Confidence score

China

+55 614 042 1191

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100%
Confidence score

Brazil

+52 554 770 7750

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100%
Confidence score

Mexico

+1 (888) 786-2758

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Toll Free

+1 (646) 809-7407

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More phone numbers

DepositPhotos emails

support@depositphotos.com

100%
Confidence score: 100%

Support

adobe@depositphotos.com

92%
Confidence score: 92%

DepositPhotos address

115 West 30th Street, Suite 1110B, New York, New York, 10001, United States

DepositPhotos social media
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May 23, 2026
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