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CB Photo Services DepositPhotos Complaints #22-41
DepositPhotos

DepositPhotos review: Depositphotos is a well designed scam ( 1 comment)

Author of the review
5:01 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Depositphotos is dangling free trial subscription, a new affiliate and promo code as lure.
I have subscribed for their so called "FREE" offer where they stated I can try their service for free. Nevertheless, they still charged my credit card after 5 days and did it automatically without any notice.
I could understand that they could have probably set some rules there in their agreement in small imprint stating they will automatically charge credit card after the free offer as I am not that good in English to understand that.What I could not understand is that they could clearly see that I was NOT using their service after the free trial and I told them I was not aware of the charge or that I will be charged at all but still they refused to credit my card.
It is misleading to offer a "Free trial" but still charge credit card without notice and offer no way to reverse a charge.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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Anisan
Anisan
Karachi, PK
1 comments
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Apr 09, 2014 5:54 pm UTC

I found that they charged me 5 times in my bank statement which I only used their subscription once for only 2 days and I never used it again. Complete fraud - STAAAAAAAAAY far far far faaaaaaaaaar away

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  1. DepositPhotos Contacts

  2. DepositPhotos phone numbers
    +1 (800) 980-8759
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    France
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    Germany
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    Italy
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    Poland
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    Spain
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    China
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    Mexico
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    Toll Free
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    More phone numbers
  3. DepositPhotos emails
  4. DepositPhotos address
    115 West 30th Street, Suite 1110B, New York, New York, 10001, United States
  5. DepositPhotos social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 23, 2026
  7. View all DepositPhotos contacts
DepositPhotos Category
DepositPhotos is ranked 5 among 43 companies in the Photo Services category
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