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DepositPhotos review: Terrible customer service and a horrible experience

1 comment
Author of the review
12:40 pm UTC
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I tried the company out and when I wanted to cancel my subscription. The subscription auto renewed a day early so I sent an email asking for them to cancel my subscription. After they sent me back bad directions on how to cancel it myself. I sent them another email asking them to just do it since it would take them 2 minutes compared to me trying to figure out the terrible directions they gave me in their last email. They responded with a screen shot of Pay Pal on how to do it myself instead of just canceling it. That screen shot turned out to be old and I had to send PayPal a request to cancel my subscription and look into this companies business practices. It's odd how some businesses will just take advantage of someone for a few bucks.
Avoid this company you'll be glad you did. Good Luck.

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StevenJacobs
StevenJacobs
Miami, US
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May 03, 2014 6:46 pm UTC

Dear Eric they did this to me also they are total frauds

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