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Gap Studios Customer Care Service

31
Complaints13
Pending0
Resolved4

Gap Studios

Forest Central Business Park, Unit 2, Building 5, 49 Frenchs Forest Road East
Frenchs Forest
New South Wales
Australia - 2086

Customer Support Phone Numbers

+61 294 533 887(Head Office) 1 1
+61 288 829 154(Bella Vista) 1 0
+61 738 540 018(Brisbane) 1 0
+61 294 513 358(Head Office) 0 0
+61 732 573 515(Brisbane) 1 0
Bella Vista
T1, Unit 116, 14-16 Lexington Drive, Bella Vista NSW 2153

Brisbane
Unit 3, 34 Florence Street, Teneriffe Qld 4005
Plus

Gap Studios Complaints & Reviews

Gap Studios / pressure to buy photos!

Kn
Apr 25, 2019

My daughter had her photos taken 25/4/19 for the dance exhibition. We were very pleased with the work Jacinta did with all the photos. She made us feel very relaxed and she was very professional. However, when the time came to view the photos I felt very pressured to purchase a pack for...

[Resolved] Gap Studios / photograph

Ji
Feb 18, 2019

I got a $800 voucher from Mazda dealership for a photo session in GAP studio when I bought my car. We went there for the photo session and it was fine and I booked another day for selection and the marking person was telling all his fake story to entertain and shown us the photographs and...

Gap Studios / $800 gift voucher/lack of clarity on pricing options

Mu
Feb 11, 2019

My wife and I ended up having a bitter experience at the Gap Studio (on 9 January 2019), instead of a pleasant one. We received a "$800 gift voucher"and decided to experience something different - to have our family picture taken by professionals in Australia. Our initial experience wa...

[Resolved] Gap Studios / $800 gift voucher

Ai
Dec 01, 2018

Beware at all costs!!! Do not visit this studio if you are presented with a gift voucher!!! I too am subject to this $800 gift voucher scam that Gap Studios is essentially running. After purchasing a car from Kia we were sent a Gap Studios gift voucher to the value of $800. On booking my session...

Gap Studios / bella vista store

La
Jul 07, 2018

After seeing these complaints I was reluctant to attend my session, but as I'd already gone to the effort of booking it I decided to go and make my own mind up. I am honestly so glad I did because the ladies who run the place are so welcoming and friendly, made me feel instantly relaxed...

[Resolved] Gap Studios / cannot change our mind - client number: 99978996

Ak
Jun 22, 2018

We did not get a chance to read Terms and Conditions as everything was in rush on that day. They told us there is NO cooling period. We are not buying $100-200 toys. Very hard to make contact. Leave many messages on voice mail or with their receptionist . But the Business Manager, [removed]...

Gap Studios / unprofessional behaviour, dirty premises, outrageous pricing

Vo
Apr 15, 2018

On Saturday the 14th of April 2018 we visited Gap Studio in Bella Vista to redeem our $850.00 gift voucher. The waiting room was filthy, the white couches weren't white anymore. They were dark grey and sticky. The curtain dividing the waiting area from another room was filthy as well. The...

Gap Studios / $800 gift vochure...

Sa
Sep 03, 2017

Total rip off place. Felt like thriller movie suspense revealed only in the end. Please check reviews and then proceed further. In the name of $800 gift voucher charging ridiculously unbelievable rates at the time of finalising photos. Highly recommend to discuss price/rates before photo...

Gap Studios / ripoff

Aj
Aug 22, 2017

On the 19th of August, my family and I decided to go to GAP Studios and have some professional pictures taken. We had bought a car from Tynan Honda in Sutherland and received an $800 gift voucher. We all thought that this was a bargain and we more than willing to go. However, after paying the...

Gap Studios / bella vista

An
Jun 18, 2015

wow after reading through the comments I'm happy to say we had a great time at Gap Studios. We went to bella vista, the girl who booked us over the phone sent me an email with all of the information and booked a good time for my 2 young kids. They had a great time too when we got...

[Resolved] Gap Studios / deceptive conduct

Jd
May 13, 2015

1. Relatives get $800 gift voucher when buy a new car from Pennant Hills Auto, and give it to us because we have young kids. 2. Gap Studios refuse to disclose price beforehand 3. Spend 3 hours there: waiting, getting the photo shoot, waiting and then seeing the photos. 4. We are told that...

Gap Studios / felt scammed into paying way more money than intended because of gift certificate

Er
Feb 28, 2015

My parents were given a gift certificate for this studio worth $800.00 after buying a car. When they decided to use it, the studio operators, instead of telling them that the gift certificate only included a crappy portrait sitting and an 11x14" wall portrait that's not framed (which...

Gap Studios / incorrect order

Fu

They selected the wrong photo and sent it off to the printers. After the poor photo shoot they don't give a ### about customer service. After they get your money, they take it. They say on their website that they offer retouches, but none of this occurs. Takes 8 weeks to deliver and...