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Delta Air Lines / supervisor at the check in

United States Review updated:

We arrived an hour before the flight and when we went to the check in section there was an employee there her name was tamara we asked her for help because our flight is departing in an hour she was putting cream on her hands we tried to rush her because we didn't want to miss the flight she completely ignored us and kept putting more cream on her hands. We told her that we are late she didn't care and started giving us a very disrespectful attitude and even told the supervisor (davian) to not help us they held us back for more than 45 mins and then told us it's too late to get on the flight and if we don't leave the area they will call the police to escort us off the airport. Is that the way delta airlines treats their costumers?!! I am very disappointed because we had a 1 month old babe with us and now we have to wait till we can book another flight and we are stuck here in the airport because we are not from nyc. I am very loyal costumer to delta airlines but after this incident and the way we were treated we thinking about not flying with delta airlines anymore and telling all our friends and family also not to if a serious action is not taken with these unprofessional employees we mentioned which is (tamara & davian) who think they can control who gets on the airplane or no even tho we paid for our tickets a lot of money and arrived an hour before the flight. Flight number is dl 0471 and one of the tickets number is [protected]. It was on terminal 4.

Mo
Dec 24, 2018
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Comments

  • Te
      4th of Apr, 2019

    Trying to rush someone is rude; especially if you're late because of your poor planning. Not bothering to get to the airport in time is your problem, don't make it someone else's.

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