The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Dell / warranty

1 Round Rock, TX, United States

I have purchased a Dell computer and it was about six months ago. It worked fine, sometimes was slow and made a lot of noise, but in total I was pretty satisfied with it. But one day something went wrong. I got a blue screen and felt a strange smell which came from my computer. I immediately turn it off and next day took it to the Dell store. I had two year warranty and I was expecting them to fix it, but they refused to do anything. They said that there were serious damages which my warranty did not cover. I had to pay extra money for the repair service.

Ma
Nov 11, 2016

Post your comment