Dell / warranty
I work with dell servers with a large company and the support I get is great...
Did I say great
Laptop info service tag: 9212ph2 express service code: [protected]
My dell xps support sucks beyond sucks. I will never extend the warranty. I have spend 4 hours over 2 days with a person that does not speak english. the people on your xps warranty support have no no understanding of how things work in a computer.
The warranty is worth nothing if I can't use it. there is a legal case to be made about not supporting your warranty claims. I would think class action. other must be having the same issuses
Maybe you could offer something call class a warranty that works. I would by more for a warrantee if I could call qualified people.
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