Dell
Reviews and Complaints

About four years ago my wife purchased a Dell laptop computer. I believe she paid aproximately $1400.00 for it. Since she only used it while away on business trips. She used it probably ten times over a twentyfour month period. That's when the mother board quit. Since the guarantee was up, and the cost of having it repaired was close to what it would cost to have it replaced. Against my advice she bought another Dell Laptop. Only this time she paid extra for an extended warranty. This one cost over $1400.00. The damn thing hasn't worked properly from the first day. When you open the laptop and try to turn it on. The power will not come on. You have to wiggle the power wire to make it activate. After weeks of trying to contact someone from Dell. Which I would like to say right now is much more difficult than getting a personal meeting with President Bush. She was told to take it apart herself and make the repair.

What kind of a guarantee is that? We have aproximately $3,000.00 tyed up in two units that are nothing more than junk. Dell should be charged with in the least, fraudulant advertising. I'm sure my wife has learned her lesson by now. What good is any product if the company that makes it will not stand behind it? Even after paying extra for an extended warranty. DELL SUCKS!

I've had it. Later on today, I'm going to send an e-mail filing a complaint with consumer frauds division of the state of Florida.

I purchased a Dell computer in June of 2008 it was delivered in July2008 and from the third day that I used the computer it has been a piece of nice looking junk. The printer was not loaded to the computer properly, the computer kept freezing, and the mother board had to replaced in November of 2008 and I've only had the computer a little over 4 months and I can't seem to get anything resolved. I've filed a complaint with the BBB because they refuse to exchange the computer. I wish I would have done my research first.
:(

Dell isn't only a rip off, it's also dangerous! I received an inch long burn on my arm just 3 days ago due to it overheating yet again. My Inspiron 5160 laptop has been in for repair 3 times already for the heat problem. It gradually runs warmer and warmer and then all of a sudden one day, it gets super hot and starts to burn the components inside... this time it burned me, too! My warranty expired 4 months ago, and even though this is a pre existing problem, they will only offer to fix it at my expense. Why would I spend all that money for something they haven't fixed during the first 3 trips in for repair? The costs of repair, shipping, and the technical support needed to get those things would cost more than replacing it with a better name brand computer, like HP or Sony! Everyone has called it Dell Hell... I'm expanding that to Dangerous Dell Hell! Consumer beware... none of their tech support people speaks understandable english, nor do they know anything about the computers they are supporting. They don't care if their product works, if it causes bodily harm... not so long as they get their money! When they don't want to listen to you anymore, they either hang up on your or put you on hold for hours at a time. There is nobody "in charge" anywhere that you are allowed to talk to. If you ask for the number for the corporate office, they tell you they don't have it. My husband spent over an hour tonight getting into their online chat support, where the tech told him we couldn't have a copy of the repair history of our computer because it was against company policy. I got the satisfaction of hanging up on them today, after over an hour of arguing with them to no avail. I did so after informing them I was heading straight away to call the BBB and an attorney. I have already contacted an attorney, BBB is next on my list.
I found this information online, maybe it will be useful for others. It's the email and website of an attorney who's working on a class action suit against Dell, and they are seeking people who are having these problems.
E-Mail: mail@lchb.com
Firm Website: www.lieffcabraser.com
Dell may be from Hell, but God has angels too! In my bible God wins... what about yours?

Sales Rep: On 10 Oct 2008, I ordered a "Studio 1535" laptop from Dell.
Sales Rep: Ronald C. DeCastro us_dhs_chat_reply@dell.com [They refuse to respond to emails]
[protected] [Routed To El Salvador!]

Having found it locally two days later for a cheaper price, I called to cancel the order [since Dell stated that it could take up to 30 days [!] for delivery. Point: Dell's return policy requires that customers return items within 3 weeks [down from 4 weeks as previously required]

BUT the 3 week clock BEGINS AT THE MOMENT DELL RECEIVES THE ORDER, NOT FROM WHEN THE CUSTOMER SIGNS FOR IT AT THEIR DOOR. Therefore, it could easily take longer to deliver the item and negate the return period before the customer is allowed to return the item!

When I called to cancel the order, I was told that I must wait until delivery to arrive and then call to request an RMA number for a return. Once again, I am in jeopardy of missing the 3 week deadline! Luckily, the box arrived on the 16th of October.

When I called Dell for the RMA number, I was informed that there would be a "Restocking Fee" of $135.00 [15% of the $900.80 purchase price].! Even though the box had NOT been opened or damaged the "Return Specialist" [Oh, brother!] stated that the laptop could not then be resold as "new".

Be serious! We all know that they WILL resell it as new. He said that it couldn't be resold as new because the computer had been "personalize" for me.

WRONG!

I ordered NO additional software or optional equipment.

Obviously, Dell is losing money and is trying feverishly to recoup any money possible. Clearly their lost revenue is due, in part, to their UNBELIEVABLY lousy customer service.

Okay so heres the deal, I went get on my computer when my keyboard wouldn't work, so I contacted dell and they sent me a new keyboard, so that wouldn't work either, they then sent me this huge box to send my whole system to them, so they can fix this and any other underlying problems, well I received it, I was instructed to remove hard drive before shipment, I inserted the hard drive and made sure the battery and ac adapter were disconnected. So then I again contacted dell, they said they would send me a "factory installed" hard drive, well I just received it today, not only did it have a sticker that said refurbished, but it didn't work either. So basically at this point, I'm ready to throw my system against the wall. By the way I have a Inspiron B130, I was told it was the best money could buy. Boy was the wool pulled over my eyes.

Purchased a mini notebook for spouses birthday. could not get it to work, had friend try, same problems. called Dell, tech support for over 3 hours. transferred to other department.. over 21 days old, cost minimum $89 to repair. NEVER WORKED ! no return possible, cost for repair of something new that has never connected to internet. Techs want to delete all info... FINE.. there is and never was any. IDIOTS ! BACK TO HP FOR ME.

I have bought 3 computers from Dell at various times for my business. I usually lease with a $1 buy out at the end of the lease. My last computer was paid for in April of this year. I heard nothing more and assumed I would not hear any more. In August I got a bill for an additional $300 stating that I had not selected the $1 buy out and would need to pay. After calculating the return shipping and hassle I decided to pay the bill. Yesterday I recieved another bill for $612 stating that a computer glitch had caused me not to be billed for the lease end. I freaked and called customer service and after a jolly 20 minutes of pushing this and that button and waiting I finally spoke to a woman who informed me that this bill was for a comuter I finished paying for in November 2008. WTF! was my response. This was my second computer glitch- I concluded that they must be running Dell computers in their own finance department. I asked that every payment I have ever made and every contract I have ever signed be sent to me and that they prove to me that a $1000 laptop computer is worth $612 after I have already paid for it twice on the lease. So far no response. Please do yourself a favor and buy anthing else but a Dell, save your sanity...

LOOK BABY@! I HIGHLEY disagrre (ur lame as well) BEcause you cant just blame all your problems on a damn hocckey team! Nobody even asked you tO TEACH US ABOUT THE GARN DOSH LAPTOP U LITTLE OLD LADY! Get out of HERE with yuour OLD annoying POsts! WE DONT CARE!1 +So what i've spend my last 32 hours reading ur (kinda smexy) posts, U NEEDA STOP! ur driving me CRAAaaaAaAAAAaaZZYYY!
-Sincherisarely- Bradley

Ordered a Dell Studio desktop on 1/16/10 against my better judgement due to past negative experiences I've had with them. Anyway, the pc arrived on 1/27/10 and due to personal reasons I was not able to actually open the sealed and undamaged boxes until yesterday 2/17/10 - 22 days after the initial delivery. When I opened the box that held the tower I discovered much to my dismay that the basic keyboard and mouse that came with the order was not included. Of course I immediately contacted Dell's crack team of customer service specialists and they did agree with me(after being on hold for 10 minutes) that the keyboard should have been in the box with the tower - they're good huh? But... the time limit for such findings is 21 days so I was told I would now have to purchase the keyboard and mouse if I still wanted it. I replied why should I have to pay for an item that was to be included with the package - and this was not an upgraded item - when it is the fault of whoever packed the box on Dell's end in the first place. The reason; it was 22 days since the purchase - one day over the limit. Sorry sir that is our policy was the answer given. I asked- what if I had discovered this yesterday I assume there would have not been any issue - yes that is correct sir. The difference of one day and it was their mistake. Granted I should have opened up the boxes prior but I thought I had at least 30 days to inspect. I have never seen a company that displays such disregard for their customers. Besides the fact you're on the phone a minimum of 30 - 40 minutes for something simple getting switched all over and having to repeat the same story over and over again to each new person you speak to and ultimately wind up with the original person anyway, you wind up at the end hanging up usually frustrated because your ear hurts and the customer service team just does not work with you whatsoever. The customer is never right with Dell and you would think that with so many people that purchase Dell equipment that there would be an ounce of empathy for the people that keep them in business. I personally feel it's disgraceful the way they handle things and rest assured I will never purchase a Dell product again and I hope that other perspective buyers read the pages of complaints that are listed all over the web - I know I should have.
Frank from Staten Island, NY

My recent experience with purchasing a computer through Dell corporation via mail order has been one of the most horrible of my "consumer" career!

To begin with, my order was plagued with incorrect orders that had to be correct several times. This was a process that took well over a month to correct because I had such a difficult time actually conecting with the proper agent.

Once the order had been corrected, the time frame for delivery proved to be entirely inaccurate. When I opted to pay via debit card over the phone I was assured (a total of five different times) that the amount approved by my bank would be held until delvery date. Not only was this not the case but when my bank manager and I went back through the electronic orders on my account we discovered that ithad never been order by Dell in the first place. Subsequently, my banking account suffered a number of uncessary fees which I was responsible for paying.

Let's move on to delivery. When the delivery was due to arrive (some two months later) I was assured that the items would be delivered in a manner that would require a signature because I was concerned about items of this value being left on my front porch. As you may probably guess, the items were left on the front porch accessible to anyone who might come by and decide to pick them up. I believe this actually happened with the delivery with the speaker bar that was ordered. Dell advised me that the speaker had been delivered on a certain date but we never received it. They said they would send me another one but when that arrived it was not correct because I have never been able to access sound on this computer. I still cannot to this day, despite my numerrous attempts to correct the situation.

Obviously, I considered returning to entire mess back to Dell but I was told I would have to pay a $400.00 re stocking fee to do so. I have lost out on so much money due to bank charges etc, , this will only add insult to injury.

During the conversations I have had with

Dell corporation, and they are too numerous to count, I would say only that only abut one quarter of these conversations were with individuals who were able to communicate with me without difficulty. The language barrier that existed between the Dell representative and myself was overwhelming. I am a teacher who is a great advocate for tolerance and understanding when it comes to working with those from diverse cultures, but this experience was incredible challenging despite my best efforts. In fact, I chose Dell in the first place because my school district had Dell computers. When I returned to school in September I discovered that all computers in the district were being replaced with HP computers due to the poor quality of Dell equipment and poor customer service.

The last computer I purchased before this was an HP that my husband and I purchased for our family in 1998. This computer is still running strong; despite is diminished capabilities due to its age. My teenagers still opt to use the HP over the brand new Dell because every time the log on there is yet another crisis to deal with. (Let's not forget it still doesn't have any sound!)

This company should take some responsibilty for the hardships it has brought on this family who operate under a limited income (We are both educators), despite the sacrifices we make for the general welfare of our nation's youth.

Additionally, if Dell is going to continue to advertised as they have been, they should do all in their power to make sure that their product and service match their advertising claims. I have never made a complaint of this nature before, but I feel compelled to warn an unsuspecting public.

I will NEVER buy a Dell product again. It was my first and my last. Not only have I NEVER had anywhere near as many problems from day one for over a year now, but also screwed over by a promotion with my purchase that now they deny. I will NEVER EVER even consider a Dell product again due to major disappointment, and I paid way too much money for this. I wish I would have stuck with Toshiba which was a GREAT product and service. I made the mistake of thinking that Dell meant quality. Boy was I wrong.

DON'T BUY ANYTHING FROM DELL. In March I sent Dell a check to pay off the purchase of a laptop that I had purchased on an interest bearing account. I also had a non-interest bearing purchase that I said I would continue to pay off in the interest free period. Dell misapplied the payment and paid off the interest free account. I wrote every month telling them of their error and they never replied. Now that everything has been paid off they continue to insist that I owe them over $100 in interest. Finally, this week (August 23) they inform me that it is their "policy" to apply payments to the oldest account, and that since it is an automated process they are unable to apply payments as directed by the customer! As this "policy" is not stated anywhere and they neglected to reply to any of my letters over 5 months I continued to refuse to pay and sent further documentation and copies of my letters. Their latest offer is to reduce the amount due to $36. I am tired of fighting over this and will pay the amount, but DON'T BUY ANYTHING FROM DELL

I ordered a dell dimension 2400 back in 2004 and cost me 1200 dollars so it was about 20 dollars a month i paid that in till jan. 05 then i got my tax refund then paid the computer off in full. 2 mts. later they call saying i owe 3, 000 something dollars i said i paid it in full even sent them a copy of the invoice that said 0.00 balance on it from dell. I sent that same invoice over 5 times they still havn't gotten it straight im through paying for there computer and wont take it off my credit.

This company is a JOKE, they sell products and won't stand by the sale, Example I got an XPS M2010 as a gift and the Video card went out so I bought another Video card, the Video card lasted 6 months and died so I decided to check on-line if other people that owned that Model was having the same problem and I could not believe just how many there were, some people had replaced the Video card as many as 5 times and there was so many people I just can't believe Dell would deny that model had a problem, it's so bad one of their Own Employee's posted on that sight and admitted that more than half sold had that problem, I just can't believe Dell would attempt to deny there was an apparent problem, Dell in my book can’t be trusted and My advise to anyone contemplating purchasing any Dell products to think and first look on-line check the complaints that Dell has from actual consumers don’t be fooled by their name, this company does not care for the consumers at all and will lie, I’ve been in the Electronics field for over 25 years and they attempted to lie to me, I know what a factory defect is, any company that is good at what they do will track all repairs and sort them by model and type of problems and I’m sure Dell does it that way also, so how can they deny there was a problem, if you repair a computer and had to replace the Video Card 5 times would you say there is a problem, HELL anyone would but Dell decided to deny there was a problem, So this is a warning to anyone thinking of purchasing a new computer.

Still un able to down load software usb ports in front of machine sill do not work. Keep getting error alter when I try to down laod. I have not had worse troble with a computer in my life. I had notrouble with HP or Gateway. I know I will Never buy another Dell.

Very unsatisfied customer.

just received my credit card bill and was charged twice for 1 renewal order. it kept telling me it wasn't upgrade yet so i tried again and now i am billed twice for one renewal.

Customer Service Department Refused to fill my order. Suddenly, the order arrived. I promptly returned it as I had procured it elsewhere. The finance department vindictively filed a credit delinquency report for $8 shipping cost to return their product.

promised a t.v and printer .after you have paid for your computer. it has almost been ayear since i paid off my computer . they want tell you anything on the phone keep you holdingon this compny is full of lies.

You must work for Dell--that's what I think. I basically have had the same nightmare experience with Dell. And yes, I am partly to blame because I went back to them even after the nightmare with my first purchase. So fool me once shame on you (i.e. Dell); fool me twice shame of me. I'll remember next time and buy my computer somewhere else.

You haven't said why Dell called you a liar for trying to buy a computer from them? Were you trying to get credit with invalid information? I agree they shouldn't have accused you of that. Just seems strange. What else is strange is that you still want to have an association with them after what you have been through. I would go to someone else for a computer, and if yo want to build your own, why use Dell parts? They are expensive compared to some online deals

HAHAHAHAHA this cracks me up. WHY IN THE SAM HELL WOULD A COMPANY SEND YOU A TV AND PRINTER JUST BECAUSE YOU BOUGHT A FIVE HUNDRED DOLLAR SYSTEM? Really come on

hey,

DELL INSPIRON 1545, service tag -8H233BS

Dear Concerned Executive,
I purchased DELL INSPIRON 1545 from Chandigarh from V-NET computers vide bill number 4052 dated 2-4-09. For the last one week my notebook is giving problem of restarting again and agian and also showing an error message of "hard disk drive not found" and thereafter i went to the dealer who gave your toll-free number i.e. [protected], [protected] and [protected] to register the complaint. I have been trying these nos. for the last 5 days but the customer care executive is not at all helpful and your computerised message box does not proceed after first sentence which direct to press a button for registration of further complaint. As I am a Lawyer in the High Court, I need the laptop at every point of time and by your not responding to my complaint at the above said numbers has forced me to send my complaint through the Internet.
I request you to rectify the complaint within 3 days failing which i have to approach competent court of Law for redressal of my grieveance at your cost, risk and responsibility.

Regards,
Adv. Sunil Gupta
+[protected]

Same thing happened to me. I never got any statements either.

When I called the Dell support line I explained my software problem. My computer is out of warranty and I agreed to pay $49 for support. Then when they switch me to the technical support dweeb, he says that I was charged for a hardware support service call, and he would have to charge me again for a software support service call. I hung up and called back to demand a refund. After being on hold for 45 minutes (talking to 3 different dweebs during that time who kept transferring me to others), the final dweeb said that it was a non-refundable fee and he was technical support, not customer service. Oh, and customer service was closed by then. Between my experience with Dell and Windows, I'm probably buying a Mac next time.

I ordered a laptop and a carrying case from Dell. I received a laptop but no carrying case.

Now I walk around carrying laptop in my hand without a carrying case. Complained few times ... but nothing yet.

Also, when I try calling Dell during weeknights/weekends to check the status of my carrying case order, the automated operator says call during day time. However if I call during weeknights/weekends and choose to option to order a new purchase, they'll answer my call.

Once they get your money (from the order), you've to deal with them during their working hours only. What a service from dell.

Respected sir
i am Mr bakshuddin i buy dell lap top dated 28 march 2015 now the speaker is damaged and they refuse to repair
they said warranty is expired in Saudi Arabia all items warranty two years my lap top warranty expire in 28 march 2017
please help in this case

thanks
My mobile no [protected]
email bakshuddin@gmail.com

I ordered this computer with a quote supposedly including microsoft office word. When I received it, it doesn't include microsoft office word. Now they want me to order microsoft word separately even though I requested it to be on the computer. I have called and called. I have been disconnected many times. Horrible customer support. All about the money. They have gotten too big. I can't understand those I speak to. They lost a customer!

laptop purchased in august of 2014
hard drive completely fails less than two years into its lifespan and this is completely acceptable by Dell. Their answer is for me to spend another 270 dollars to have them fix it. Will not ever buy another Dell product.

A 7 month computer that had to be returned to dell. Came back with new mother board. Now my inspiron ill not turn on and it is complicated to get to technician who runs the same tests, no one wants to help. I got the biggest lemon you could find. I probably have use of it for ten hours. Help

dell doesnt support its produce

I Just bought this Dell computer & It is slower than my laptop that just took a dump. It was 5 years old. Highly recommend to never by a Dell again. I am one minute away from throwing it through the window. Biggest piece of cramp I bought.

I have received over 15 calls a day from united recovey system, stating that they are Dell Finanical Services. I explain that I had made arragement with Dell on settlement of my account. They stated that account had been turned over to them plus a 80% mark up on a dollar for recovery.

After coming to agreement to settle the account. They refused the a money order and stated they needed to have assest to my bank account for payments, because they no longer receive money orders or any other payment by mail into their offices.

My laptop was having a problem with the speakers being staticky. This started a month ago. I stayed on the phone with one of thier techs at Dell customer care for hours. She said she thought it was the mother board. A tech came to my house to replace it. It didn't work. More hours on the phone. Now they said it was the speakers. He came again and replaced them. Still no good. Now after more hours on the phone I was told that they needed to replace the speakers & the mother board at the same time. They also said that I probably needed more memory, so while he was here he installed 2 gigs more memory (which I paid $57.00 for). After that the computer went haywire. It kept freezing up. They sent the tech back to remove the extra memory. The tech said the extra memory was probably not compatible with my laptop. I think that's what is causing all the problems. Last Saturday I stayed on the phone with them for 9 hours! Now we erased all the memory from it and reformated it (2 days ago), which took another 2 hours. This morning I wake up and try to go online and the freezes up again. I haven't been able to use it for over a month. When you call they switch you around 5 to 10 times till they find the right department. If a tech doesn't want to deal with it they disconnect you and you have to start from scratch. I have been spending all my weekends trying to deal with them.
Paula Kidonakis
30 Arcadia Dr.
Dix Hills, NY 11746

service tag 1RFQX91
service code [protected]

I really don't see this as a fault for dell financial services. My husband and I have used them for all 3 of our computers and never once had a problem. There were about 2 incidents I can remember where there system was down for maintenance when I wanted to pay, however, that was remedied by calling and talking to their representative.

If you have had an issue with auto-pay not being accepted, I suggest you call them (again, they always have phone lines open) and fix the issue. If you have not reported the issue then how can you expect them to fix it?

In regards to paying 9.95 for your payment to be processed in time, it would appear (and correct me if I am wrong) that you are waiting till the last minute to pay. Is this correct? I have deduced this from your post because you say you HAVE TO PAY 9.95 in order for it to be on time, indicating that you are just about at your due date. I still don't see how this couldn't be avoided again by calling them. You can always pay over the phone as I have had to do this several times.

I purchased a Hard drive online from Dell, the hard drive appeared on the page that searched for compatable HDD for my particular service tag number. I received the HDD and when I tred to install it my computer would not recognize the HDD. On 6-1-08 I contacted an online tech who instructed me to reinstall and then run a test which was quite long. He said he would call back the next morning at 5 am but he did not. On 6-11-08 I submitted a return tequest from Dell and I received an automatic confirmation. They say they have no record of that. On 6-12-08 I reached 21 days. Now they will not do an exchange because I'm past the 21 days and will not acknowledge the return request I sent in before the 21 days.

my laptop is closing down in the middle of my work and I can't complete my assignments.

Dear Wal-Mart,

So a while ago me and my dad bought me a new computer. We decided to get a Dell Inspirion. The box said that it had a built in Internet chip. It was wrong. We decided to take it back and attempt to get another of the same model. No Internet chip. A week later, we took it back for a refund. We went to Best-Buy and bought the same computer. Well what do you know, it has an internet chip. I know it is just Wal-Mart and I want to know why they order Dell Inspirion's without Internet Chips. Its probably a marketing ploy for us to buy them ourselves.

-Rathit

I am having so many problems also with the dell inspiron 1525. It shuts off randomly, battery doesn't charge, erratic mouse, startup problems, freezes up and runs slow. I would also like to be part of a class action suit against Dell. This computer has been nothing but a headache since purchased!

The error message "Time of Day clock stopped" has no remedy. Dell is aware of this problem - has been, it seems, since before I bought mine. They should be forced to recall defective product at no charge to the customer.

I have contacted lawyers regarding a class action suit against Dell. If you are a member of Facebook, you can joing my group by searching "interested in class action against Dell." What we are currently working on is finding any information where Dell represented the Inspiron 1525 as a "reliable" or "dependable" computer. If you have any advertising or information from when you purchased your laptop, it would help a great deal. You can post it to the group on Facebook, or reply to me on here and I can give you my email address. Thanks so much!

I too have a Dell Inspiron 1525. Initially I thought my kids just didn't operate it properly and I would teach them over and over "what to do". Almost immeidieately from purchase this laptop would freeze, and I would have to pull the battery to reboot. This happened over and over again until we lucked out and it stayed up and running. It got to the point where we wouldn't shut it down, even though it was barely used, so we wouldn't have to deal with the frustration when we needed to use it. Let me also say that it was only purchased for my 2 sons to use for any type of necessary school work. Ii did not want them to use my laptop (a Sony laptop that is wonderful!) "just in case". Nothing was stored on their dell, no games played, etc. So once in a blue moon they would need it for school purpose. Just the other day my son went to use for school and a message appeared "no disk recognized...so i rebooted and rebooted, f12, f8, nothing worked. Took it to a tech...he said the hard drive crashed. What BS! I would never ever buy a Dell again. And customer service is an absolute joke. Can't even speak with someone that speaks clear and concise English. None of them actually listen to the problem, they are programed to just agree and move on-with no help-and they are trained to never ever transfer the call to a supervisor-if you ask for one the csr will claim to be one! hahaha. Dell is a joke! Never ever will I buy their product again. Would love to get in on the suit. reb8224@calu.edu

Hello! I notice you are having Dell Inc problems with Inspiron. I too purchased an Inspiron 1525 that's had several issues since purchasing it in 2008. Including overheating, random shut downs, lines across the screen etc. The Inspiron brand is faulty.

I would like to submit a complaint to a District Court since Dell Inc. have not made efforts to rectify the faulty nature of their Inspiron line. They are liars and rip offs. My complaint will pave the way for others who have suffered at the hands of Dell Inc to automatically file a claim.

I have prepared a form for all those who have had issues with their Inspiron product and issues with Dell Inc customer service to fill out and mail. The cost for mailing will be provided. It's time we stand up to these crooks.

Please email me so I can forward to form to you. sparklyuniverse@gmail.com

Looking forward to hearing from you!

I've also had issues with my Dell 1525 Insiron. I am so fed up with this computer. Please email me as well if a class action suit is filed. helmick.terri@yahoo.com My issues: Have had 2 hard drives replaced in the last 16 months. On my third...it is still at the repair shop. Mine is such a lemon.

I am also having these same issues with My Dell Inspirion 1525 and Dell wants me to pay for them to look at their defective product. I would like to be involved in the class action lawsuit, please email me at pdblackwell143@yahoo.com