ACEOfficeMachines

I purchased an Epson Stylus printerR2000, on June 10,2025 for $742.30. I attempted to use the printer several times, but it would not print. The original order stated i had 30 days to return the printer. It took me a while to get them to send me a return slip. I managed to return the printer October 16, 2025, via UPS. I have yet to get anyone to return my email message. or refund my money.

Our office was searching for binder books that (we discovered) where no longer being made. Ace Office Machines claimed they had three and half dozen to sell, I ordered 3 dozen thinking we had gotten lucky with finding them. Ace Office Machines readily took our payment and then began the endless procession of excuse after excuse as to why we never received our order. Ace Office Machines claimed the binder books had been shipped and they were just being slow to arrive, this after waiting a month already for any information on the shipment that was never actually done. ONLY THEN did Ace Office inform us, oh sorry we never had the binder books to being with and that they'd issue us a refund. Yeah Right. Again, excuse after excuse as to why we never received a refund, Ace Office even went so far to say our credit card company and then our bank refused to accept the refund and that there was nothing they could do. Meanwhile Ace Office managed to delay long enough that disputing the charge with our credit card people also was unsuccessful because too much time had passed from Ace Office feeding us excuse after excuse that the claim we filed was rejected. So in short, Ace Office took just under $250.00 from us and never showed an ounce of remorse or respect. Do Not Do Business with these people. Honestly, I don't understand how they are still managing to do transactions with anyone?!