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VersaCheck.com
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VersaCheck.com Complaints Summary

4 Resolved
7 Unresolved
Our verdict: Engaging with VersaCheck.com, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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VersaCheck.com complaints 11

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Newest VersaCheck.com reviews & complaints

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5:03 pm EST

VersaCheck.com Versa Check Gold

This company's customer service is lacking. When you try to call, they leave a message and then hang up.

The product is overpriced.

They limit the number of checks you can print and then require you to pay another fee to print additional checks. If you do not print enough checks by the end of the year, you will lose them.

This company is a ripoff.

Stay away from this software and all their product.

Desired outcome: To make potential buyers aware of the poor service and product.

Confidential Information Hidden: This section contains confidential information visible to verified VersaCheck.com representatives only. If you are affiliated with VersaCheck.com, please claim your business to access these details.

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5:02 pm EST

VersaCheck.com Versachecks order digital print checks

Could not get updates on the delivery schedule. When I tried to cancel the order there was no response customer update or anything. I cannot stay in business based on my supplier's schedule. I have deadlines to meet and this company just does not care. As a consumer I should be able to cancel an order but they will not allow this and it is stunning.

Will report fraud to bank and will post about this company on social media.

Desired outcome: Needed the product like yesterday but site does not allow an expedite option so I had to do an in store purchase.

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11:12 am EST
Verified customer This complaint was posted by a verified customer. Learn more

VersaCheck.com Versacheck

This company is a big scam

I am using them for 4 years, and I very frustrate how this company will treat their customer, stay away from them, here is my story

I printed allot of checks at once and for some reason it didn’t come out from my printer, so I marked that it didn’t print well, and printed it again, and because of my printer error I had to reprint them a few times, but Versacheck deducted from my credit every time I reprinted, which cause that I paid a few dollars for each check, I reached out to them, and their nasty answer was that I need to pay for every time separately

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Is VersaCheck.com legit?

Our verdict: Complaints Board's thorough examination reveals VersaCheck.com as a legitimate entity with notable strengths. Despite a 36% resolution rate on customer complaints, which invites a closer look, VersaCheck.com stands out for its commitment to quality and security. Clients considering VersaCheck.com should delve into its customer service record to gauge compatibility with their expectations.

VersaCheck.com earns 96% level of Trustworthiness

Perfect Trust Endorsement: VersaCheck.com achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for VersaCheck.com. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Versacheck.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows VersaCheck.com website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Versacheck.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Versacheck.com you are considering visiting, which is associated with VersaCheck.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with VersaCheck.com's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 36% of 0 complaints were resolved.
  • Versacheck.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The versacheck.com may offer a niche product or service that is only of interest to a smaller audience.
  • VersaCheck.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
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8:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

VersaCheck.com Versa Check X1

This is a despicable company and should be shut down for their sneaky and dangerous business practices. First of all when I bought their product back 10 years ago over the counter at Best Buy. It was simply check writing software that worked locally on your computer. NOW they have figured out a way to exploit the customer with forcing you to give them your routing number and account numbers to upload onto their website. Imagine this company gets your personal information now under the guise of protecting you. COMPLETE and UTTER Nonsense. They have now invaded your privacy.. I think this company was bought by identity thieves and now have not only become invasive into your privacy holding information that would make any crook Jealous! Now they have my company's most private information, where I will be forced to close my checking account out of fear I have been compromised.

They make it sound plausible that they have a right to this private info in order to force you to let THEM make checks for you instead of being able to make them yourself. They are now charging you to make each check for you, making this a MONSTROUS FRAUD. This company should be looked into by the Justice Dept. I am filing an official complaint with the Attorney General in their state as well as the FTC regarding them and any other regulatory agency to look into these people.

Desired outcome: This company will be closed down

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Update by PerniPfaffers
Dec 06, 2021 8:57 pm EST

Does this screenshot tell you anything? BBB doesn't even have them as accredited. See screenshot.

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1:34 am EDT

VersaCheck.com Versa check software

Now suddenly you are charging 4.99 per month to use the software I purchased to print checks? This is robbery. I could order enough checks from my banking institution to last me for 100 years for the amount you are charging. I saw all the comments and apparently many agree with me. I purchased a ton of check stock from your company and now you are charging me to put my own ink on it. Shame on you. WIl be telling everyone I know not to use VersaCheck.

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1:09 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

VersaCheck.com product & Service complaints

Ordered Platinum package with printer. Software has interfered with other programs including windows 7. 3 MICR ink cartridiges failed after about 20 checks each. Company will not stand behind any product after 30 days including multiple cartridge failures. Customer service argues and talks in circles and will not return phone calls. They said I need to get names of the people we talk with but will not give their names. This product is a mess and once you buy it you must buy everything from them. Additionally you are required to file your acciounts and signaytures with them. Further the ink cartridges they sell void the warranties of the printers they sell according to HP and the company will not stand behind any of that after 30 days. There are multiple court cases against this compan and a predicessor company and a contept of Court case recently filed against them. Do not trust this company with your confidential information or your money.

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Jenny McCarthy
, US
Oct 21, 2019 11:19 am EDT

Have just spent hours attempting to print simple checks for home use (20 year user of versa check.) Had problems last printing (6 months ago) received instructions at that time and thought I would be good to go this printing. NOT --- SIX HOURS AND APPEARS THERE IS NO SOLUTION EXCEPT TO PAY MORE MONEY TO UNLOCK SOFTWARE SO THAT I CAN PRINT CHECKS THAT I HAVE ALREADY PURCHASED. THIS IS DEFINITELY FRAUD!

IF YOU WANT TO PAY FOR AN UNUSABLE PRODUCT - AND WASTE HOURS OF YOUR TIME - CONTINUE WITH VERSA CHECK PRODUCTS. NO SUPPORT, NO RESPONSE TO QUESTIONS. THEY ARE ABLE TO TAKE YOUR MONEY IN AN INSTANT, BUT DON'T ALLOW YOU TO USE PRODUCT! DON'T WASTE YOUR TIME AND MONEY WITH COMPANY.

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12:28 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

VersaCheck.com expiration with no notice

Just plummetted from satisfied customer (since May 2009) to IRATE & DISGUSTED! UNBELIEVABLE! Without ANY notice, my VersaCheck software expired -- at an odd time also -- after 2 years and approx 7 months? and approximately 25 checking accounts later (I am a legal assistant for an Probate attorney )-- and I am "locked out" ALSO I spent most of today -- since 8 am (Denver Time) on "hold" trying to find out why/how to "fix it" (I am even ready to purchase upgrade) -- but neither Sales nor Customer Service picked up. Also, no response to my e-mail to the Customer Service Rep who, back in December, insisted e-mail was the best way to communicate with them. AND, then 2 customer service pick up, the one to whom I sent the email took over When I asked why no notification and what is going on/I needed help, she insinuated that I had ignored VersaCheck notices. When I replied I hadn't received any SHE JUST HUNG UP ON ME -- @ 6:45 pm after my being on hold here at my home for 15 minutes (after being on hold most of the day at the office). She said that it is MY fault -- I have asked her to produce just one notice -- I have not received ANY (this, after struggling with gValidate which I have now begun to believe is a SCAM -- given VersaCheck Customer Service's UNBELIEVABLE arrogant attitude! (See other complaints posted Oct 2011). Upset? You bet I am!

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DIsgusted former customer
Cape Coral, US
Dec 29, 2013 8:01 pm EST
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I was a long time user of Versa Check, but then Versa shut down my Versa Check Platinum 2008 software. I paid my hard earned money for the software and they just shut it down remotely. I contacted my United States Senator Bill Nelson about these underhanded business practices being used by Versa Check and he could have cared less. I guess he gets money from them for his elections.
I will never again use a Versa Check product and I advise everyone else not to walk away from this terrible company but to RUN AS FAST AS YOU CAN FROM VERSA CHECK products.

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BarryY
Los Angeles, US
Mar 31, 2013 1:35 pm EDT
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Worst sin of all is that they do not just disable ability to write new checks - you can't access the log of checks you have written. This company should be sued into oblivion and investigated for fraud.

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Gnarly
Vancouver, CA
May 18, 2012 5:23 am EDT

Add me to the list of disgusted customers. After happily using Versacheck for a great many years they added the mandatory gvalidate service and my earlier versions of Versacheck stopped working. I bought a new version of Versacheck but it did not say anywhere in their literature that it would not work without subscribing to Gvalidate. Reluctantly I gave all of my banking information to Gvalidate who seem to have no problem in writing checks to themselves on my account. The problem is that even after following the Gvalidate instructions I am going into my third week of not being able to write checks and there does not appear to be any meaningful customer service to fix the problem. I don't know if this is a scam or just a complete lack of care but I worry that a company who appears to have no customer service has enough banking information (including copies of my signature) so that they could access my accounts at anytime. This is one company that I wish would go out of business from customer revulsion as soon as possible. I would strongly recommend any potential users to stay as far away from this service as possible. It is not worth the headache.

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MMM3
Winter Garden, US
Feb 09, 2012 8:20 pm EST

I am also beginning to think versa check & gvalidate are a scam after going through a very similar situation. No Notices were received by us that the magnetic ink for our printer was no longer available. After ordering a new printer from versa check & updating the software we received a notice when we signed on to versa check that we had 10 days to comply with gvalidate or our checks would print "VOID" on them - great!
Calling Versa Check's telephone number posted on all their literature & website is a waste of time. The call answers with music playing. An email to them results in a call back during non-business hours which makes me believe the customer service reps are probably in Pakistan.
Not a very business friendly company to deal with. I never had a previous problem using versa check over the last 13 years. I think the company probably changed hands during the last year or so - bummer.

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1:07 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been a loyal customer of G7 productivity systems, owner of Versacheck for more 10 years but that loyalty has been damaged recently. In about 10 months ago, I have upgraded my versacheck and purchased a versacheck 2012 platinum. After I uninstalled the previews versacheck software, I installed the latest version, and everything worked fine a...

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5:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

VersaCheck.com License Transfer

I bought VersaCheck for the check printing and account ledger. I bought it intending to use with two bank accounts. When I learned I couldn't (does not state that on the package) I was a little disappointed. Not long after that my computer crashed and needed to be formatted. I had to call and almost beg for them to re-validate my software. The lady told me and I quote " I will "I am only gonna do it this one time and that is it!". She made me feel like I was stealing or it was my fault my PC crashed. Well, yesterday [protected]) I sent tech support an email asking how I can move my license to a new PC. (Thinking I was doing the right thing) Boy was I wrong. I have called for tech support two times and both times are miserable. He/She said in his/her email that the validation code was for 2007. . . I bought the software from Sam's Club in December 2008. I wanted to start a new year out with a new system. By the way. . . I love the personalization in the email. NO NAMES at all. . . Well they will not get me to buy again. Please see below for the emails. Let me know if I was to harsh. . . I was upset.

Dear Michael,
The code cannot be moved it would need to be reset the activated on the new computer. This code is from 2007 and is no longer in our system and cannot be reset. You would need to purchase a new code or purchase a new box of checks.
Click on the following link if you need additional solutions regarding this issue:
Submit question here
Note:This is an auto response. Follow the above directions to request additional technical support.

-----Your Support Request-----
Request #: 320992
Name: Michael
Email:******@gmail.com
Phone:337-***-****
Subject: Computer transfer
Issue Description:I would like to move this license to a new pc. How can I do that? The last time I formatted this PC, I had one heck of a time getting my activation back. I would like to avoid this. I will be going to a new Windows 7 computer. This current PC will no longer be used.
Thank you for using VersaCheck.com Support

VersaCheck.com Tech Support
Email: [protected]@versacheck.com
Phone: [protected]
Fax: [protected]

Here is my reply:

Hello Mr, Mrs, Miss, or Ms. VersaCheck.com Teck Support,

First and fore most, that will not be happening. I bought and paid for program that came with 500 checks. Why should I buy more? I have a license! Why should I buy another one? If I am gonna buy more checks or another license, I will just use another program. I initially bought this to use between two accounts. Not with VersaCheck! This has been the biggest pain in my rear and a big waste of money! I will never have anything to do with VersaCheck nor will I be referring anybody. It is not right to sell a product and not get full use of it. I still have a full stack of blank checks left. Does VersaCheck think people (customers) do not upgrade or repair their computers? TWO TIMES I HAVE ASKED FOR HELP! TWO! and both times have been similar. The first time the lady made me feel I did something wrong, here is her quote "I am only gonna do it this one time and that is it!" Soooooo. . . Instead of just erasing and REregistering like I can do with ALL of the other programs I have INCLUDING expensive software like AutoCAD. I thought I would go thru the proper channels and this is the response email I get. I will make it my civil duty to inform people of the TWO times if I have asked for help from VersaCheck. THANKS FOR THE LEFT OVER 300+ UNUSED CHECKS! Why do they pay for Tech Support anyway?

All I wanted to do is upgrade my PC!

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8:45 pm EDT

VersaCheck.com Scam

I didn’t realize it was a scam until AFTER I responded! What do I do now? Am I really going to get a check? It makes me nervous that some random person has my address.

Dear Applicant,
Your resume has been sent to us via Craigslist and after carefully going through your qualifications we have resolved to send you the Terms and Conditions to proceed, All you will need to do is go through this Terms and Conditions.
If you are satisfied, Get back to me and so we can proceed.

Terms and conditions :

Duty Station: From Home
Duration: Appointment is for a fixed term of 1 month initially, with renewal for a further period, up to a maximum of 1year, depending upon the officer’s performance during the first term
Grade: Appointment will be at the Grade I level
Salary: Salary is $25 per hour for 6 hours a day; 5days a week.
Equipments: Versa Check Gold 2012 Software And Printer will be provided
Responsibilities:
* Preparing purchase orders and checks for verification and signature;
* Mailing out checks to customers and staffs
* Entering all check vouchers in appropriate account;
* Any other related duties as may be reasonably assigned by the Accountant.
Requirements:
*A high school diploma, preferably with good knowledge of Accounting,
Mathematics and Computer Applications is a plus.
* Should be self-motivated, committed and possess good communication skills
Term: An initial fixed term of 1 month, with a possible renewal for a further 1 year, depending upon the officer’s performance during the first term and the availability of funds. The term begins from the day the appointee take up appointment.
Appointment is subject to a satisfactory, as well as a 2 weeks probationary period. Termination is by way of either (i) completion of term of contract or (ii) by way of one week notice by either party.

You will receive a check payment to cover the cost of this office equipment.You will cash/deposit it at your bank and we will refer you to a store where you will buy all the needed equipment. With this equipment we will be able to monitor your work daily and time
Kindly get back with the following contact information for our record and to enable you receive the payment.

Full name:
Street Address, #apt if available (No P.O Box) :
City, State, Zip Code :
Cell Phone Number:
Home Phone Number:
Email Address :

Thanks and i shall await your swift response ASAP.

Regards,
Micheal Anderson

I REPLIED WITH THE INFORMATION ASKED THEN RECEIVED THE FOLLOWING EMAIL:

GoodDay,

I wish to congratulate you on the new job.I hope i will have your 100 % loyalty and co -operation.Your quick response to e-mails and effectiveness will be required and you will be receiving your first assignment in a Check.You will be emailed with detailed instructions.

Thank You And God Bless.

WHAT DO I DO NOW?

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12:22 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

VersaCheck.com Fraud

I created a few bogus listings on *****slist to attract scammers, and I can't believe how quickly it worked!

I googled the email address it came from, [protected]@gmail.com but didn't find anything on it, so I thought I'd post my information on it.

EMAIL RECIEVED:

"I got all information i needed about it, since you are ready to sell it, i will buy it like i said earlier, with additional $200 of your asking price. I wish i could visit you to take a look at it but due to the nature of my health, i will not be able to come over there to look at it or offer you cash in person, but i have a private shipping company that will handle everything after your money has been paid. Now! as there are too many scams on internet as regards buying and selling with large bogus account, in this case we will need to protect our self, that is why my mode of payment will be via electronic cashier check. Echeck is simple, secured, legal, fast and it is setup to eliminate the stress of putting check in mail for days. You can read more on how i-versa check works at www.iversacheck.com and also to let you know more about its legitimacy. You must received cash from your bank before the shipping company will come to pick it up. All what you just need to do is to get a business versacheck paper and versaink, cost of $23.10 Once you have this, i will send the electronic check to your email for printing. You can then print and proceed to clear and cash the check at your bank. The cost ofthe check paper and ink will be added to your money, you can get business versa check paper and versa ink, at office depot, officemax, staples or any stationary store wal-mart shopping moll around. Get back to me as soon as you get the check paper and ink. you are not the only one i asked from, and first come first serve, buy the material today, to make it faster. This involves a lot of trust and sincerity so if you are not trustworthy please do not bother to email me.

Thanks God bless you.

Ralph Hinkson
2201 Mill Road
Alexandria, VA 22314
[protected]. "

I emailed back saying I had registered (which I did- no personal information was required). I'm now waiting for him to send the "check, " which of course, I'm not going to actually try to cash.

So... what to do now? What agencies can I contact to make a report?

This is a scam method I haven't heard of-- how does this one work?

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VersaCheck.com contacts

Phone number

+1 (844) 308-5350

Website

www.versacheck.com

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