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Days Inn / managment

1 NE, United States Review updated:

First off let me give you the positives because there where some.The cleaning ladies where awesome, very sweet and polite. Also, one female employee was a great employee, she was very accomidating, even though other enployees made promises she had know clue about... And now the negative. When we first arrived your employee, the boy, was on his computer and when we checked in he knew we had a dog. They knew when we reserved the room that we had a DOG, but somewhere in the lack of communication no pet fee had been applied to our rent.Your manager needs to learn some personal skills. There was a leak from air conditioner up stairs. She did not care said it was our problem. Also, the boy in one conversation, when i went to pay rent said that my pet fee would be $25 dollars for a week and then seconds later I asked to double check and he said he didn't know and would have to talk to the manager? This totally blind sided me because i thought the pet fee had already been added in. Plus a new employee who had only been here for 2 days took our reservation without asking about the pet policy and gave us false information. When I confronted them they where almost rude like they really didnt care.So dont want anything or complaing and your stay will be fine.This includes the smoke rolling down the non-smoking hallway. I work on the pipeline so I had planned on being here a while, like 6 months. But because of managment's lack of caring and your employees lying to keep themselves out of trouble, I will be leaving on tuesday when my rent is up. It's to bad because pipliners are like family and I could have recommended others to stay. 6, 000 dollars a head is alot to lose out on. thank you, Elizabeth Garner

Li
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Comments

  • Ti
      30th of Jun, 2011
    0 Votes

    The sad thing about all this is that Days Inn allows these owners to do whatever they want. They do not make them upgrade or make changes. Days Inn does not realize that it is known as a CRAPPY hotel brand. Here soon Motel 6 will be a better brand than Days Inn.. Days Inn needs to make these owners do something about these nasty hotels and all the issues that people are having. Sending out people to do inspections once every 6 months is nothing.. Because after the inspecter leaves they take everthing back out of the rooms and continue on with their crappy hotel and service. I have seen people getted kicked out of Days Inn's because they complain about stained towels and sheets..That should not be allowed, But Days Inn dont care as long as they get their money.

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