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Credit One Company / refusal to dismiss fraudulent charges

United States

On March 14, 2012, a Trojan malware infected my computer. The name of the Trojan is "System Check." It completely stopped the activity of my computer until I bought the software for $84.50. The company is completely fraudulent and the software does not work. Prior to purchasing it, I received numerous descriptions of hardware and RAM issues that seemed to be dire. As soon as I ordered System Check, no problems whatsoever were indicated though my computer sent me messages that there were. When I called Credit One they refused to freeze the payment or to reverse the charges even after a lengthy explanation.

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