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County Motorsports / Undelivered Merchandise

1 United States Review updated:

We ordered an ATV from website: www.countyimports.com in May of 2009. On May 25th we received a phone call from from John Nelson, the head Salesperson at County Motorsports saying that they were out of the ATV we had wanted and offered us a better ATV for the same price we orignally had paid for, plus an additional $200 for shipping since we live out in Hawaii. Although their website claims free shipping for merchandise over $150. We agreed to pay the extra pricing. On June 2, 2009 we received an email with the Invoice and the payment collect $1074.99. Our credit card was charged that amount. John Nelson called us back to say that the ATV is on order and that we should receive it 2 weeks. It is now July 16, 2009 and we have no ATV. We have left numerous messages through email and phone calls to the company and NO ONE has returned any of our calls. Infact the "voice mail" boxes are FULL. Has anyone else had this problem? Luckily we paid with our credit card.

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Comments

  • He
      16th of Jul, 2009
    -1 Votes

    That is why you never buy the Chinese scooters, the dealers are so sketchy. Also once something breaks... where do you get parts? No where...

  • Ks
      16th of Jul, 2009
    0 Votes

    Terrik, they went out of business the beginning of july. If you are still having problems contact Clovis Police Department Officer Hershberger and maybe call Joan at the Fresno DA.
    K Silver

  • So
      17th of Aug, 2009
    0 Votes

    Oh great! My son now tells us of the Cheetah Scooter he paid $919.00 for and there is no scooter delivered. Messages have all went unanswered, but at first promised it was the "busy season time" and that could delay the shipment 15 days or so. They took his money and ran I guess.
    I am so angry at people in business that do this. At the least it has been a learning experience for my son.
    So they really are out of business and no hope for any refund? Could care less about the scooter-he wants the cash back.
    Thank you for info about contacting police. If anyone knows anymore please share.

    somers

  • 24
      2nd of Sep, 2009
    0 Votes

    Henry is full of crap. there are plenty of places to get parts, etc. for these scooters. Just watch who you deal with. County Imports/Motorsports Sucks!!@!! YOU sound like you sell japanese or tawainese scooters - [censored]

  • Bl
      14th of Nov, 2009
    0 Votes

    Seem like Mrs Silver has alot of time on her hands. Did she metion that the delviery terms on the site at that time were up to 25 biz days. This order actually was delivered on time under HER TERMS OF AGREEMENT which I am sure she failed to mention. Anyhow, this lady is the most unsenstive and annoying person I had ever delt with. This store was ROBBED people on 7/12/2009. Your people need to look at the other side, AFTER BEING ROBBED COMPLETELY, and nothing left, these people still sent this ungreat her stuff. This means they could have wrapped it all up into insurance and let them deal with it but NOPE., They paid out of thier own pocket to ensure this mean old lady gets her stuff ON TIME. As its shown. People on here only come here to complain but if they are resolved, they never come back to make it right. So who is the selfish one here Kerry? Is it the people who delviered your product to you or the person making lame complaints and forgettnig to remove them. Real classy person you are.

  • Sc
      2nd of Jan, 2010
    0 Votes

    Don't be agravated by your previous Chinese motorsport experience, change it! We at scrappydogscooters.com are committed to customer service and realistic pricing. We stock many parts for chinese vehicles, and ship them right the same day. We guarantee satisfaction fully and completely. We are a Las Vegas all American company, seeking help help good ol' Americans just wanting a good product at a good price. Is that too much to ask? Call 702-689-9266 or email at service@scrappydogscooters.com to see if we can help you with your scooter, atv, or motorcycle parts needs.

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