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Country Club - Chennai / improper response against membership

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This is a complaint against irreponsive, cheating country club -chennai. The following is one of the written letter to country club executive, preethi. Her mail id is preethi@countryclubmail.com, admin@countryclubchennai.com on jul'24, 2007. But no response sofar from anybody including stupid-ravi prasad-countryclub chennai branch manager. "as a distinguished customer, i am starting my conversation. This Pathatic incidence happened on may 27th. One of your executive "mr.Venkatesh" from chennai called on may 27th and informed that there's. An offer from country club which is "a membership with plot" they Named it as "mr. Cool". They have informed that the plot i.e., "mango grove" falls in the State of "tamilnadu". I agreed and asked your executive to contact next day. Next day, i have signed your contract and gave all my credit card details. Till the point of time he has not informed that this falls under "a.p". Your people collected all the financial information through my credit Card from me and at last i was informed that this falls under "a.p" through irresponsible "mr. Venkatesh's team leader". I have declined. That proposal and asked to cancel my membership by sending e-mails and courier. But there is no response even after ten days. At last i have meet your chennai's v.p "mr.raviprasad" about this. But he never ever bothers about the customer's satisfaction instead concentrating on his target.

I am so disappointing about your response. At last i have understood that there is no single responsible person to handle a customer's issue, mainly focussing to suck other's blood. I have cleared all my transaction and payments on 5th july 2007. But still i haven't got any "welcome kit" from your people. No body ever turned up for any concern. I have called your country club chennai's people nearly 22 times, no body ever turned up. Whenever i call your people disconnecting the call. I spoke to marketing exe. Venkatesh team leader, customer service exe.mary, rohini, sonia and v.p ravi prasad. I am cleared that i will not stick as a customer ever as your country club member. I have sent several mails, courier, directly walk-in to chennai's office. The only reason i was forced to stay as your customer, since you have my money. I feel you have cheated a customer by giving wrong information for promoting your business. I will be happier person if you cancel my subscription and dispute all my charges.

I am sure no body will turn for this letter too, since i have asked my money back and your's look like a government office. I have explained everything to my family lawyer. I am waiting for a week, if i didn't Get any reply; you have to face the consequences. But remember, if there is any chance to meet your customers, i will not forgot to mention how you have cheated me.

This is for public awareness to not to join membership in "country club".

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Country Club Logo Country Club
Customer Care Service
6-3-1219/A, Country Club Kool, Begumpet
India - 500016
+91 79 4003 2282
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