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Costco Wholesale Corporationoptical dept.

Today, I was picking up a pair of $400 frames which Costco optical had put lenses in. I noticed they had made a tilt of about 20 degrees in the frame. When I complained, the attendant took some big plyers to them to fix it, but after a lot of bending the wires back and forth, she made it into a 30 or more degree tilt.See Top 10 Worst Companies in Greenbrae, CAI told her that she's made it worse and too much playing could break the delicate frame. She said "well you know the Costco policy if that if we break them, you'll have to pick one of our frames". In other words, she was threatening me to shut up and that take what they were giving me. I find this appalling and abusive behaviour from a Costco employee.

Mo
May 17, 2017

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