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Costco / the verizon booth at costco

1 Pittsburgh Pennsylvania Homestead Waterfront, United States
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This morning (11/19/16) around 9:30am I walked in Costco with the intent to switch over from Sprint to Verizon wireless. I needed to get some information as to how to proceed. As soon as I approached the person in charge (male, African American, Youngish) he looked away, his facial expression was totally unapproachable and unreceptive and unfriendly. Clearly did not want to be bothered. I even asked if he was in charge of the booth. He sourly answered yes. Quite annoyed by that first impression I asked if he was able to help me but frankly it was too late for me. His negative energy was palpable. I politely walked away telling him that I was going to come back later. I never did. I have to go back on another day hoping that someone more helpful and professional be at the booth. Costco provides such a customer-friendly environment that people like this particular guy really stand out. I as a customer don't need to be annoyed first thing early Saturday morning either. I really appreciate it if you look into this. Thanks

Nov 19, 2016

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