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Costco Flooring / damage to furniture and poor cleanup

Lancaster, United States

Carpet was installed in a hurry my furnitue was chipped and scratched. Tile installers left grout mixture thrown in my yard. I have contacted Costco and was told someone would get back to me in 3 days has not happened. Carpet 101 has offered to pay me for the furniture pen I purchase to attempted to cover marks. My furniture is very dark wood so the photos are hard to see the damage. I choose them because my home is very large and I was concerned with moving my furniture. The also had to go back to their company to get more padding so I don't know if I actually got the yardage I paid for. The finished late at night because they were in a hurry to finish a 2 day job in 1 day. So until I put my home back together I diid not notice the damage. These are only a few of the photos.

Costco Flooring

Kg
Dec 16, 2014

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