The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Conn's Appliance / last payment stolen

1 Baytown, TX, United States Review updated:

In April of 2007 I paid them off before the 0 interest was up. I should of not paid cash, I did get a receipt. So for 8 months I thought everything was fine until
after I got rid of a bunch of receipts. The receipt showing pay off was in the bag. I put it aside and the
ones who were helping me grab it and destroy it before
I could stop them. Well I get a phone call in April 2008 that my account was still open with a $405.31 plus the interest that has to be paid if you do not pay it
off in time. Well, the person who call me was the accounting manager and she did not believe me. My good credit record would of show my good standing.
She would not listen to me and fustrated I hung up on her. Next day a very nice lady from Conn's call and
I decided to pay it off again so interest would not build up on it until I could make sure it was destoyed. To no
avail I can not find it. I was going ahead and just eat
another $440 in interest but they are so greedy the added more interest. Once the extra payment was used up as monthly payments they started stalking my phone everyday for the past 3 months. Most of the
time it is twice a day. When I try to communicate to solve this situation and come to agreement they wanted to do it right then over the phone without me having letter showing the agreement. I have spent over $10, 000 at that store over the past 10 years. Why would I lie about this. I was a good customer. Well far as I am concern they lost. Please do not pay a
payment with cash, it can get stolen and cost you.

Thank you

Sort by: UpDate | Rating


  • Sa
      1st of Mar, 2009
    0 Votes

    why would u even send cash in the mail every smart person knows not to!!

  • Ja
      9th of Mar, 2009
    0 Votes

    To the question why I would send cash through the mail. No I did not send cash in the mail. I paid the payoff at Conn's store. Sorry for the confuse. Just to let you know they started calling my work and stalking now up to 4 times a day. I found a Law that for debt collectors Finance Code Chapter 392 that says They cannot cause a telephone to ring repeatedly or continously, or making repeated or continouous telephone calls, with the intent to harass a person at the called number. This is to let people know they can contact you but not like they are doing me. Thank you for your concern.

  • Re
      19th of Mar, 2009
    0 Votes

    I just had a problem with Conn's also. Mine was a warranty issue. The salesman told me that since I have small children he HIGHLY RECCOMMENDED the Conn's warranty as it covers EVERYTHING. Even if the kids messed up a button, it was covered. He even went as far to say that I would be wasting my money to pay for delivery because I just paid 250.00 to protect my tv against any damages. I have had it for 2 weeks and the picture went out. The tech that came to the house said it was hit with something and it was not covered under warranty. I spoke with the manager of the store who completely backed up his employee. I threw 1600.00 away in that store. (CASH) when I could have went to Best Buy and got the same tv for 1400.00 including the warranty that covers everything including water damage. I will continue to complain and post everywhere I can to try to deter people from this place. You are better off to go to Best Buy where they back up their sales. Isn't there some sort of law against THEFT BY DECEPTION?

Post your comment