Compass Bank / poor service!
We worked about couple hours every day just to get the mailing address to mail a payment for our home equity line of credit. Can't find proper details incur online account. Cant find a statement for our home line of credit or an address where we can mail check for the payment. Calling customer services for more than 45 online holding for a person to answer, but no luck. this is the case for a long time. The work customer service I had ever had in the US.
I think this is causing so much inconvenience as we work all day and try to take care of our personal stuff after work; and Compass bank is making it impossible for us. Can't get a person to give us the address to mail a check.
More Compass Bank Complaints & Reviews
- BBVA Compass Bank - frozen account 
- BBVA Compass Bank - non-sufficient funds charges 
- Compass Bank - holding deposits to generate nsf fees 
- BBVA Compass Bank - excessive nsf fee 
- Compass Bank - Vehicle Loan - crooked business! 
- BBVA Compass Bancshares / Compass Bank - account permanently frozen after lost check was reported
- BBVA Compass Bancshares / Compass Bank - branch manager, and employees at northport alabama branch
- BBVA Compass Bancshares / Compass Bank - closed account for no reason and holding on to the funds
- BBVA - credit card services
- BBVA Compass Bancshares / Compass Bank - service bbva compass poor and rude customer service