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BBVA review: fraud and scam

Author of the review
4:06 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Compass bank is a ripoff because people keep getting a hold of my account number. The first account was broken into and made charges on my account that I did not authorize. Well, I filed dispute forms and they took care of it and refunded me the NSF fees. Then I closed that account so nothing else would happen to me and then opened a new account.

Everything was going smoothly for a little while, so I decided to start having my payroll check direct deposited. I had made a payment to my phone company, and at the time I had funds to do so. Then some credit card company that I never heard of had withdrew $12 from my account which caused my payment to the phone company to come back and cause my account to overdraft.

Now I have 3 NSF fees on my account for no reason at all. I think that Compass bank shares account information with people.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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