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Cleartrip / fraudulent services. refund required

1 Mumbai, India

I booked a flight via cleartrip which is a return flight which goes through Toronto and requires a transit visa.
This ticket is deliberately mare non-refundable and cheap so that customers fall in the trap of purchasing a cheap ticket and miss the flight.
The Canadian VAC in New york is horrible and a huge number of people do not get a transit visa ...all thanks to the horrible and worst management of Canadian VAC.
The airline Air Canada then wouldn't allow people to pass through Canada as they don't have a transit visa.
And Cleartrip has a policy that if you miss the onboard flight, your return flight will get automatically cancelled. What kind of a joke is this?
There are several people who miss an onboard flight and want to take the return flight.
A ticket deliberately made non refundable which cannot be converted into a refundable ticket, which requires a transit visa via Canada and return flight gets automatically cancelled if missed the onboard flights clearly shows that they have a collaboration with Air canada airlines to dupe customers of their money.
I called the centre several times for a refund but they are reluctant to do anything about it and blame the customer. I won't stop at this and will complain to a higher authority for my refund.

Dec 11, 2018

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