Menu
Register
Write a review File a complaint
Cleartrip

Cleartrip review: Cleartrip booking 1

N
Author of the review
1:52 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi,

I would like to submit a formal complaint against the Cleartrip for the harrasmant caused by Cleartrip and very frustrating experience in the last 5 days. I have made the following booking (Cleartrip Trip ID: [protected]) using Cleartrip for Lemon Tree for 12 persons (4 rooms with extra bed). However, when I contacted Leon Tree hotel reservation. they mentioned that this booking is made for 8 persons only. But, Cleartrip is confirming the booking for 12 persons. I have been following up continously with Cleatrip for last 5 days and would have made atleast 12 phone calls. But, everytime a new executive is online and he/she assured me that he/she will call me back (few executives name are Harsh, I[censored]a etc). But, none of them have courtesy to call me back. Also, even after 5 days, booking is not confirmed from Lemon Tree. Your executive never revert back even after all false promises. This is completely unprofessional and non-acceptable. How is it possible that you have not been able to contact the Lemon Tree in last 5 days (as claimed by your executive). If it is so, what action you have taken against Lemon Tree. Everytime, they confirmed that their senior will call me back but no-one bothered to call me back. Now, I am having the only option to file a lawsuit for the harassment caused and claim for financial compensation also. I have already communicated the same to Cleartrip executive but no one is bothered. This is the worst experience in my life and never expected from Cleartrip.

Regards,

Narender

[protected]

Claimed loss: Rs. 62,000 & mental harrsament

Desired outcome: Compensation of Rs. 62,000 and mental harrassment caused

Confidential Information Hidden: This section contains confidential information visible to verified Cleartrip representatives only. If you are affiliated with Cleartrip, please claim your business to access these details.

View 0 more photos
1 comments
Add a comment
S
S
S. VonRueden
Jun 19, 2024 6:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Contact a higher authority within the company and demand immediate resolution. Document everything and be prepared to escalate the issue legally if they continue to ignore you. Use social media to expose their incompetence and pressure them into action. Don't let them off the hook — make it clear that you're serious and won't back down until they resolve this to your satisfaction.

  1. Cleartrip Contacts

  2. Cleartrip phone numbers
    +91 959 533 3333
    +91 959 533 3333
    Click up if you have successfully reached Cleartrip by calling +91 959 533 3333 phone number 32 32 users reported that they have successfully reached Cleartrip by calling +91 959 533 3333 phone number Click down if you have unsuccessfully reached Cleartrip by calling +91 959 533 3333 phone number 12 12 users reported that they have UNsuccessfully reached Cleartrip by calling +91 959 533 3333 phone number
    45%
    Confidence score
    Customer Support
    +91 224 130 0300
    +91 224 130 0300
    Click up if you have successfully reached Cleartrip by calling +91 224 130 0300 phone number 18 18 users reported that they have successfully reached Cleartrip by calling +91 224 130 0300 phone number Click down if you have unsuccessfully reached Cleartrip by calling +91 224 130 0300 phone number 9 9 users reported that they have UNsuccessfully reached Cleartrip by calling +91 224 130 0300 phone number
    33%
    Confidence score
    Customer Support
  3. Cleartrip emails
  4. Cleartrip address
    Unit № 001, Ground Floor, DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, 400011, India
  5. Cleartrip social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 13, 2024
Cleartrip Category
Cleartrip is ranked 23 among 517 companies in the Travel and Vacations category