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Classmates.com / charging for service never received.

1 MA, United States
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My complaint is the same as everyone else's. I succumbed to the 9.99 offer for an annual membership last year and never authorized automatic renewal. I cannot reach them by email or phone. It seems the only way to dispute a charge is by first logging in. Since my account has never been accessible, I can't do that.

This month's credit card bill showed a charge of 39.99 from Classmates.com. I have disputed the charge with my credit card company but they have not responded.

No

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