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I would like to cancel my subscription to Classmates.com and can't find out how. It is not very good when you call the number you are given and can't talk to a person.
The complaint has been investigated and resolved to the customer’s satisfaction.
I did not authorize any more than a 1 time billing. I didn't even have internet for 1 month and got billed anyway. I expect the money back in my account and will do no other business. Cancel my account and refund my money. Maureen Cooler
when i applied for the gold membership, it did not tell me they took $34.00 off my card, i want it back on my freakin card asap! i will also cancel this account if you dont do so.
Same thing happened to me. They will not refund me and my membership is good for another 3 more months. At that time if I have to I will cancel credit card in order to remove myself from this company. I am on manuel for billing and they are not supposed to do anymore automatic billing. so we shall see.
An unauthorized payment to Classmates.com showed up on my checking account also. I looked in my archived emails and had one from almost 3 years ago confirming cancellation and saying that no more charges would be billed. Not sure what kicked off this most recent activity, but it is most unwelcome. By calling the number referenced on my bank statement for Classmates.com, I was referred to classmates.com/billing, which got me to this complaint page. So, I called my bank to have the charges reversed and they took my complaint. They have begun an investigation within their electronic claims division. Good luck to us all!
I called the 800 number 2 days after i jined classmates and was told it was cancelled.. now they are taking 39.00 out of my account every month. I called the number and just was told to go to this site. I want out of this classmates.com group... and i dont want my money taken anymore does any body know how to stop the unathorized withdrawls?
juliemabry@gmail.com
CANCEL MY MEMBERSHIP, THANK YOU DAVE HUSS
Cancel my Membership, Thank You. Donald Bordych
classmates.com, Please cancel my membership as of July 21, 2009. Donald Bordych, Previous e-mail address "mrb232@hotmail.com", New address is "donaldbordych@comcast.net" Thank You
This is anna Sue wise, I did not ask you to reup me on class mates and you charges to my account $39.00 and I wish you you put in back in my account.I can not afford this at the moment.So please put the mony back in my account. Thank you Anna Sue Wise. I will keep a check on this.
If you have this problem here is what I have done. They are completly out of hand trying to talk to, I called my bank and canceled my card and filed a dispute for that transaction. They forwarded the dispute on to my credit card company and they are now investigating the case. After they are finished they will be crediting my card back the $39.
I got charged $59.00 on 5/30/09. What is this for ?
limomike60@comcast.net
I NEVER GAVE YOU PERMISSUON TO CHARGE MY CREDIT MONTHLY, IT SEEMS TO BE A MONYHLY THINGS WITH YOU, IT SEEMS TO ME THAT YOU ARE A BUNCH OF CROOJS THAT HAVE EO BE STOPED.I HAVE CALLED MY BANK AND TOLD THEM NOT TO PAY YOU.
I tried to cancel on line and was told I had to wait till the next billing Now I call and the answering machine says they are too busy to answer calls so go online instead.
I just had the same problem with Classmates.com. I signed up for a 3 month membership last year. I even tried to cancel the 3 month membership because the site SUCKS! Now, after 12 months they charge my credit card for a 1 year membership. Of course, they refuse to cancel it and refund the charge. I have removed my CC info from their site and disputed the charge with the credit card company. What a shady company!