Latest Reviews and Complaints
Fraudulent company!
This company, Rx Smart, took $279.99 from my deceased aunt's checking account without any authorization, even after I had stopped all electronic withdrawals from her account. I don't know how her account was compromised, but I am in the process of gathering information on this fraudulent company and have filed a complaint with the the Internet Crime Complaint Center which reports to the FBI. That website is www.ic3.org. I hope that her bank, JP Morgan will refund this money when presented with the evidence that this is a scam being run all over this country, and it's victims are many.
7 Rx Smart Gear Complaints
Rx Smart Gear’s earns a 1.0-star rating from 0 reviews and 7 complaints, showing that the majority of fitness enthusiasts are dissatisfied with their gear.
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Fraud & cheating company!
This is plan and simple theft! Rx smart is a bogas company with several addresses and an automated answering service that simple asks for name and number then hangs up. Fax is bogas as well.
Drafted 279.99 from account and then just disappears. Only action is file affidavit of unauthorized withdraw from your bank and close account.
Contact the federal trade commission and bbb. (prob wont help but cant hurt!)
Terminated processing!
Rx Smart purchased our software 3 months ago to process payments. After reviewing the postings on Complaints Board and verifying the misuse of the software, Modern Payments/Zions Bank has terminated our processing relationship with Rx Smart. As of 7/4/2007 we are no longer associated with or processing for this company.
Thank you for alerting us of this matter!
Unauthorized debit from checking account
Upon reviewing the activity in my primary checking account, I discovered a charge for $279.99 , a charge that neither my wife nor I, had any involvement with. After calling my bank and finding out who was the recipient of the money, I managed to get through to a person at "RX Smart". The product we had supposedly purchased, was an 18 month prescription medicine coverage plan. Considering that we have an outstanding health insurance plan, that includes terrific prescription medicine coverage, we knew right away that we were dealing with a fraudulent transaction. Our biggest concern, is how they were able to obtain our checking account number.
Apparently, there are many of you out there that have experienced the same problem. My hope is that by contacting the Attorney General's office, that an effort will be made to round up these con-artists and that they will be brought to justice.
RX Smart debited $279.99 from a joint account of me and my husband's without authorization. I contacted them and by second ring was answered by recording stating to leave name and number and call will be returned. Of course there was never a returned call. I contacted my bank and have a dispute against them for fraud. When I searched the web for the company I found this complaint site. I immediately called my bank and gave them this information and the address for RX Smart. I cannot believe these people can get away with this act of fraud.
Please beware and Check your account always for these scammers.
My son just got hit with an unauthorized withdrawal from his bank account. He does not know of this company, never talked or contacted them. That is, until today. He was able to talk to somebody who warned him that if my son was angry (and he was), he would not give him a refund.
Regarding that refund, they have many *requirements* to process it, so I don't expect they'll do anything - it will not get processed. So my son's bank is handling the problem, and they are giving him a new account.
Does anybody know where a complaint can be made to a government organization?
Is Rx Smart Gear Legit?
Rx Smart Gear earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Rx Smart Gear. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Rxsmartgear.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Rx Smart Gear have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Rxsmartgear.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Adult content may be available on rxsmartgear.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- While Rx Smart Gear has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 7 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- The website belonging to Rx Smart Gear has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We found that Rx Smart Gear website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
I found out some things!
This company took $279.99 from my girlfriends account. When I researched the matter I found: 1) Zion's First national Bank in Utah is the debiting bank. 2) Modern Payments is the company used to process the electronic transaction. 3) RX Smart is the company that put through the charge. RX Smart uses this address: 446 Jack Martin Blvd., Brick, NJ...
Read full complaint and 30 commentsUnauthorized checking account debit
This morning, I was looking at my checking account online and noticed a charge for $279.99 from a company called RX. I called my bank right away and found out the charge was from Zion's First National Bank in Utah. I called Utah and was told they are the bank for the processing company called Modern Payments who put the transaction through. I then contacted Modern Payments and was told they process for RX Smart. Now I called RX Smart and was told I signed up for an 18 month program and was charged the $279.99. I told them I never had ANY dealings with them and they began to back-pedal quickly. I asked for the manager and was told no one was there and that they had my information and they would call me back within 24 hours. If I desired a refund, they would process one and that I should see the refund in 7 - 10 days. This is a TOTAL SCAM! I called right back and now got a recording.
This is High Tec theft at its best... Beware!
First they call me to confirm my bank
Don’t now better so I did then got debit on my checking.
So call it get a refund that what they say so confirm address and stuff
Then they send me this discount coupon. They say this just send it back and
Ill get refunded common $300 dollars for a file of coupon. And I got insurance
Not need for rx discount. Scam till now ive calling [protected] disconnected
Not how could they do dis. Not rich barely making it. My bank can even help me.
Need help.
Debit without authorization
RX Smart debited 279.99 from a joint account of me and my wife's without authorization. I contacted them, was put on hold several times, and finally spoke with a representative (Linda 5499) who said she would cancel and my money will be refunded in 7-10 business days. Linda 5499 would not give me her last name so 5499 it is (employee # she says). Linda said her supervisor would contact me in 24 hours but no supervisors were there to speak with.
People beware!
I was hit just like other people. Rx Smart has taken $279.99 out of my account with out authorization. But here is the Kicker. My bank said, "not to give anyone my routing number or account number." Like I would do that anyways. But this account hasn't been touched in 8 years and I don't have any checks or even a debit card for the account. The only way they could have stolen my account info. is to hack into there system and collect my information and get authorization. I can't even get a hold of the Company Rx Smart. But banks need to be made aware of this company. Good luck to all of those who have been taken by this Fraudulent company Rx Smart. Hope you get your money back. I haven't so far!
I checked my checking account and saw a charge from RX Smart for $279.99! I contacted my bank and they gave me a phone number for this RX Smart company. I dialed 888.230.1711 and spoke to Linda. She did not say her last name and was very short with me. She said it was a charge for the 18-month prescription plan I signed up for. I never did such a thing.
I said I want my money refunded. Linda said that I will need to fill out a form and send it to them. I have no idea how they obtained my banking information and how they can operate in the USA using such practices is just beyond me.
I was just going through last years checking account and found a 279,99 withdrawal from the RX-[protected]. I cannot believe I did not pick up on this until now. Both my wife and I use the account and at the time I presumed it was a prescription she bought because she has a lot of prescriptions each month that she pays for. This is the second time I have been scammed. The last time was just a couple of weeks ago and I caught it while it was a still pending item. Fortunately I got the bank to withhold payment.
This company RX SMART is a terrible horrible group or individual. They are now operating in NEW JERSEY. The unscrupulously STOLE $388 out of my elderly aunt's social security checking account. She can't even pay her rent at this time because of what they have done! She couldn't even drive to the bank to fill out the forms needed to holt what this RX SMART has done.
I am contacting the NJ ATTORNEY GENERAL this is terrible to do to an elderly woman who has done so much in her life to help many many people she should not have to deal with this type of crime in senior years. It is a terribly upsetting and disruptive act and they should be put in jail for what they are doing to inocent people.
By the way NORTH FORK Bank was no big assistance either! I am dealing with RUDE and UNCARING Assistant manager and the Manager is MIA! Terrible thing to happen to the elderly.
You won't believe THIS one! I have been trying to manage my father's account and be approved by the courts to gain access to his account since his passing in March 2005. This account became dormant and I did not receive any statements after March of 2007. When the courts finally approved that the funds be released to me to pay a debt in my fathers name there was $279.99 withdrawn from the RX Smart Scammers! How can a deceased person approve ANYTHING? Now there isn't even enough money to pay that debt that I've been trying to clear up for 2 years. I'm not sure how these people can get away with this but I pray I can get this money back! I also pray that karma prevails!
I got my bank statement and 279.99 was taken out, i spoke to a customer service agent named Linda. Not only we she the rudest person i've ever spoken with, she hung up on me twice! Ive also spoken to a steve miller who said he would send out forms for my refund, has anyone ever gotten these forms?
I just checked my account and found that they stole $349.99 from me. I am not sure how they got my information but this is BS! I am going to contact my bank and file an online complaint against these people. This is rediculous!
I checked my balance this morning to find that RX Smart had taken $279.99 out of my account on Friday the 13th. What a fitting day, huh. I have called the Fraud Dept. at Wamu, the the [protected] but shocker no one answer so I left a message telling them who I would be contacting and that I expected my money back in my account ASAP, not that it will work but, it was worth a shot. Apparently the company is based in Detroit, MI according to another website I found. I also contacted the Michigan Attorney General, Detroit FBI, the FTC, the FCC, and will not rest until these dirty ### are out of business.
My husband and I were the latest victims of these ### sucking leeches! I went to my bank told them the situation that I never authorized this transaction nor had I even heard of this company before the July 11th robbery. I took with me some of your testimonies of crime. I gave them this website. They issued me an Affavdavit to dispute the Unauthorized ACH Debit. I then drove down the street to the police station in a fit of rage. I told the corporal my situation and he filed a report. I will contact Maryland State Attorney General's Office and file a another report. The Corporal did suggest that I file a report with the Secret Service. They do handle criminal bank issues. I will update with any new information. I would like to know how they got our information?
I lately have gotten 3 or 4 Nigerian scams in my email. If you have any suggestions or information email: pittsburghbellarosa@yahoo.com.
Margda, Everyone else who has been scammed by this fraudulent company has either placed a stop payment on the charge or as I did file the dispute with my banks Claims Dept. A stop payment at most banks cost the consumer a fee, whereas disputing the charge as an Unauthorized ACH Debit cost nothing to the customer. You have already made the same pointless attempt to get your money back from RX SMART CARD and got the same and/or similar response that many other have with the [protected]. Don't waste any more time if you bank with a national bank the have 24//7
customer service and claims the Unauthorized ACH Debit Claim is fast but is also time dependent, so please don't waste anymore time.
Overview of Rx Smart Gear complaint handling
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Rx Smart Gear Contacts
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Rx Smart Gear phone numbersClick up if you have successfully reached Rx Smart Gear by calling +1 (619) 655-3960 phone number 0 0 users reported that they have successfully reached Rx Smart Gear by calling +1 (619) 655-3960 phone number Click down if you have unsuccessfully reached Rx Smart Gear by calling +1 (619) 655-3960 phone number 0 0 users reported that they have UNsuccessfully reached Rx Smart Gear by calling +1 (619) 655-3960 phone number
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Rx Smart Gear emailsinfo@rxsmartgear.com100%Confidence score: 100%Support
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Rx Smart Gear address1800 John Towers Ave., Suite B, El Cajon, California, 92020, United States
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Rx Smart Gear social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 08, 2025