Circle K
reviews and complaints

At approximately 7:05pm on monday, 3-27-17 I entered circle k in chandler, located at 1010 e chandler blvd, chandler az 85225. When I entered, the male clerk said "hi, how are you.. Then something I couldn't understand. The female clerk started laughing and the male stated"see, they never hear it". I went and got my products then came back to the register area, when I was in line both cashier looked up and started laughing again. So much so that the customer in front of me asked what was going on and to let him in on the joke. The female cashier stated"its nothing, just something he said"(Looking toward the male cashier). When I approached the counter, the male cashier said again to the female cashier, right in front of me,"they never hear it" I decided to just look at the male cashier and he wouldn't even look up at me. I left and they even laughed as I walked out the door. Here is my thought. I come in this store every day or at least 5 or 6 times each week. I spend an average of around $60 in tobacco, beer and other goods on average. That's over $3000 per year in purchases at circle k. It doesn't sound like much but if I am a regular customer, you have several more and I will certainly tell others about my experience. Whether they were talking about me or not, which I am convinced they were, it wont matter. I will be shopping at quick trip or 7 eleven from now on if I need something quick. They are both on my way home. I never complain but this time it was worth it. They were out of line and you lost a nearly daily customer of over 11 yrs. If you need to check cameras, I was in a gray tee shirt, black shorts with white strips on the side and an orange nike ball cap.

I went into the Circle K on the corner of 50th st and ray rd on March 27th 2017, I went up to get a red bull and a donut, a short Hispanic man was working the register. I said no cash back no receipt, I saw him fidget with his screen before the register opened, I immediately knew he had done cash back, I was thinking maybe it was an error and he hit a 5 for 5 cents or something, I then asked for my receipt and he fumbled in his drawer and gave me 5 ones a 5 and a 10. he knew exactly what he was trying to do. I didn't say anything because I was in just disbelief, and I'm not one to try to have someone lose there job, I then began to think who else is he doing this to? I told a couple of co workers to be careful as this gas station is right next to our office, and a lot of us buy coffee and donuts and are in a hurry as I was.

i have been a long time customer at circle k located at Gordon rd in Wilmington NC. I will no longer be a customer of this store and will take my business along with my company business to another company. I will no longer walk in to this store and listen to the store manager Amy being abusive to her employees. She is rude to them and constantly talking down to them in front of customers. I have visited many of the other circle k/ kangaroo stores here in Wilmington and have not seen these problems there. The turnover rate at this store is ridiculous, and im sure the employees will not complain for themselves in fear of losing their jobs. I have voiced my concerns with my employees and my customers and as a business owner near this store we have decided to take out business else where and i will be canceling our fleet cards with this company. Its sad to see hard working people just trying to work and provide a service to their customers to be treated this way. Something really needs to be done or I feel this problem with just keep getting worse. I will also be voicing my concerns with my local employment commission as this really seems to be abusive .

I feel offended when I arrive and leave the Gas station (Circle K) 1150 Pacific Coast Highway Harbor City CA 90710 because the conversation between the employee's and the constant smell of Marijuana and the rudeness of the "assistant manager." I was treated like a second class citizen from her Renae/Jackie Otero. I will recommend all my family/friends go else where.

I went in to the Circle K (at location 2202 W McCormick Rd, Apopka, FL 32703) to use the ATM. I made a withdrawal of $200 but only received $140 from the ATM the receipt showed there was $200 withdrawn as does my account. I went to the employee working at the time (6:00am on 03/22/17) and explained to him that the ATM did not give me the correct amount of money. The employee said the manager was not in at the time.He then called the manager and was told he would be in to the store at 7am. I could not wait till the manager arrived because i had to go to work. I left my contact info with the employee and was told i would receive a phone call as soon as the manager came in and checked the ATM. I never received a phone call from the manager. When i got out of work i returned to the store at 4pm and was told by the Manager that he counted the money in the ATM and it came back as the right amount. The manager then went to the back of the store and got his boss who then turned to the manager and asked if he counted the money from the ATM. The manager said again that he counted it and it was correct. I was then told that there was nothing that they could do and was offered no additional help to resolve the issue.

I purchased my qualifying pack of Wave Menthol 100 cigarettes yesterday at store #5268 Columbus Ohio and the machine said I had earned my reward but coupon never printed. My order number was #834051. My point status #C202949816X32. I know it may seem silly but I bypass a closer store because you offer this perk. The clerk had no answer as to why it didn't print. Should I expect that customers will no longer receive this perk and program is a scam?

I have been going to the store located on San Antonio Texas on fm78 and the ice cream machine has been down for atleast a month and everytime I ask when will it be fixed I'm told we don't know. I go there often and it's sad this store is not that old and this machine is broken. I went and someone had the machine apart to clean it and the next day I was told one of the parts was missing, now I think maybe the don't want to clean the machine and that's why a part went missing. The cashiers always tell me why don't I go to another store for ice cream and that is not an option why not order part and have machine fixed. I love I'm Texas and it's hot here so that's lost revenue. Please have this fixed.

Had realized I left my card at home, so left my drinks to go get it. Then when I returned she jumped down my throat saying I made a big mess at the drink station. This was an extremely busy day. But due to my supposed big mess, she yelled for me to get the he'll out, and that I was not to return! I go every morning for coffee, and my mother comes at least two times a day for a poler pop. As I asked to get my drinks so that I could leave.. She said no I was to just #ing leave or she was going to call the police. I will never be coming back to this circle k, speedway just gained a new loyal customer. She is a older women in her mid 50's, has white hair, and is normally there in the mornings. Extremely rude and unkind.

HI

I bought a nestle coffee in a can from Circle K in Hanoi Vietnam, I didn't look inside but tasted alright till I sipped up something lumpy, had a look and it looked like cream curdled or something, It looked like it was off with floaty things inside, went to check expiry date but there was none, half an hour later I started to feel I'll and panicky, my immune system had dropped, struggling to breathe, this horrible feeling took over my body, then the chills started, from then I think it was food poisening, I couldn't handle the feeling, thought I was gonna die. This product should of not been on the shelf for sale and expiry date should be labelled, I will be wrighting reviews on Circle K products to warn others.

The woman working store #5381 at 11:45pm on March 19, 2017 was very rude. She was sharp and unwilling to help her patrons, customers walked out of the store without any products due to her lack of customer service commitment. I am very disappointed in the quality of service this store offered. The other Circle K in town is full of kind, helpful associates who are a joy to speak with. I will never visit store #5381 ever again in order to avoid distasteful workers.

I went into store number 2723 on March 17th around 9 p.m. Bought a 20 ounce Mountain Dew and three $2 LOTTERY tickets now any ### can count that a drink that cost a $1.59 and three LOTTERY tickets that total $6 tax and all is not going to be over $8 I gave the ### a $20 bill he gives me back $10.35 and the screen said $12.35 he said he forgot to ring up one of the tickets I said no you owe me $2 which its only $2 but how many people has he ripped off since he's worked there I continue to tell him there is no way this Mountain Dew cost $3 and I left the store before I cussed the little ### out

I walked into the circle k on 35 an walnut right before six am like five minutes to6am an I wasn't greeted two girls one blonde white female with a long nose chatting with a female with large eyes an short straight black hair an she rung me up an slid the toliet paper back across the counter rushing me out an not giving me a chance to put my money up an basically telling me to hurry up an move along an I asked for a bag she said customers with one item don't get a bag soo. ..I just thought that was really mean

My husband before he went to work he stopped to buy cigarettes and food . The employee who assistance him was a white older lady (didn't get her name because she didn't even gave him a receipt) was really rude and didn't even Greet him at all or no eye contact. Anyways the main problem was instead of her giving him his change back with manners and politely she decided to throw it to him on the counter and even some of his change fell over the counter next to her and she just walked away and started organizing the cigarette shelf. That is disgusting for a human being to do that to any other human being it rude disrespectful. My husband is just a wonderful guy who always treats everyone with respect even though sometimes they do not deserve it. I did call the store its on Warner and power in mesa AZ [protected] I spoke to CARMEN the supervisor who is covering at the store. She did see the camera footage and she apologized and said she will have a talk to the lady who I still didn't get her name cue at that point I didn't even asked for it. I understand people go throw things in live or maybe she the employee was having a rough day at work but that does not give you the right to treat your customer who always shops at your store and spends their money for gas, food, cigarettes and even snacks. I will not let my family spend their money at a store who will be treating them this way..

Store in Jacksonville, FL 3/14/17 Store # 1485. Tuesday evening, I walked in and asked "Where are your restrooms located?"Cashier OP ID 2 rudely said "keys are on the table." There were two keys over on the table where she pointed. I then asked "Which key, there are two?" She said, Like I told you already 3 times it is the white one. I said mam, "I just asked a simple question, I understand English." She rolled her eyes and I left. Came back, returned the key and made a purchase for my son, husband and I. She was nice to everyone in line, but when it was my turn, didn't say anything and had a rude look on her face. So I was also quiet. After all items were scanned and prior to paying, she said, "you don't want to piss me off!" Excuse me, I said in return. My husband heard everything and said whatever, this is ridiculous, let's just go.

I walked in the circle k in Salem and got a iced tea. I greeted the cashier and asked if they had the new $5 scratch ticket. I wanted four of them. The I took out my money and ID out and as soon as she saw that it was a$100 the cashier rudely said I don't have change for that. Being a loyal customer since they have opened I've seen them get a manager and they get a small little blue colored/clear envelope to make the change for a large bill. I really wanted to buy the tickets for my dads bday card so I remembered and ask can you ask a manger maybe they can get change? There was another lady standing there and said no I am the manager if you don't like it call the number on the door. (In a really aggressively rude tone) I usually don't like to complain but as an employee of a gas station myself I know these things happen you don't always have the change but when this happens I apologize in a genuine polite matter. It scared me that this lady claims to be the manager because she demonstrated no customer service and is setting such a low standards to who ever may be her employees. Not to mention I did not get a please or thank you while completing the transaction.

I had to go to another Circle K because the one by my house was 2.14 and the one I went to was on Bethany Home & 59th Ave and it was 2.07, I went in and told the cashier that I was going to use my points and that would make it 1.97! It might not mean alot to some people but it means alot to me because I'm on disability, the cashier said they've been having problems with the Frys cards and I told him no I have a Circle K card and he said ok! I go out to pump my gas but when I pick up the handle it says 2.07, I went inside and asked the other guy working there and he said we can't do it from here. So I go back up to the cashier and he says we been having problems, I think that neither one of them knew how to do the process! So I went out to pump my last 6.00 and hope that it last me til I have money later this week, by the way I work part time 20 miles away from my house! Thank you for your time and I hope you All can resolve this problem PLEASE!

Got paid 246.29. Pulled 140 off. Purchased 71.11 worth of items with money left on card. Balance should be 35.18. It's not. It came up 9.26. Got home checked it again and now an extra 8 dollar and some change withdraw has appeared that I didn't do. If my money isn't returned i will press charges and sue. It is your responsibility to provide a safe and secure payment method for your employees. You haven't.

My boyfriend works at a circle k and is constantly dealing with sexual harassment, manager and gm issues. There is a person at his work named dona and she will constantly hit on him and tough him, though he has asked her to stop she hasn't. Another issue is with management. He has been working there for 3 years and because of the harassment has become very unhappy at his store and has asked for a transfer to another store but for reasons unknown was never granted it. A couple of days ago there was a girl who ripped her pants and was told to go home because of it. When management was told about this the store manager agreed it was the right action taken. However she wasn't happy about it and wanted to transfer so went around the store manager (Who wasn't on her side) to the gm who sided with the girl and gave her a transfer. If its not one thing its another. Im not trying to say that my bf is great worker and the others aren't but when he cant even go to management and the gm as a last option. I don't know what he can do.

I am a US citizen but different color. Cottage hill and Leroy Steven shell branded circle k in mobile AL is just a minute away of my home. For convenience I go there but every time I went there feel bad about their behavior. Specially old lady working on 03/10/17 Friday at 4.40pm never wanna talk. She's been talking to other people but why she's been skipping me? It's not first time but every time. She doesn't deserve customer service job.

I never complain to anyone about anything, but I feel the need to complain about the service I have received from this store a few times but today was the last straw.
After being forced to show my id (After I used my debit card and put my wallet away, which is like the sick mind game he plays with me daily by waiting until I put it away to ask)
I politely said "i'm here almost 10 times a week and spend over $450 a week there why do you feel the need to check my creds like i'm stealing from you ?"
I was told it's "policy" which is ### because it's one person who does this!
He told me im welcome to shop else where if I didn't like it and he called me a ###!Lol
No i'm steaming and demand a manager, so this other ### comes out and calls me name in the book for questioning his ppl and wants me to shut up and deal with it!
I told him he's lost a customer who dumps a lot of cash there and he said to go ### myself. Lol i'm sorry but this is the service circle k is selling now days! I won't piss on the place if it's on fire !