Chrysler Financial Call Center / ms kerr
This Kerr woman is very rude person who has no customer servise skills and should not be allowed to be in direct contact with customers. She is a liar and she hung up the phone in my face. I believe, if you check your recorded phone conversations that she has had with other customers you will see that she has a problem which will result in more complaints other mine. This is the second time she been rude to me and I am making a formal request that she never calls me again.
When I asked to speak to her manager I get the run around like everyone is afraid of her. I am not afraid. Though I may not send my payment in on time, she does not have a right to speak to me as if I am less than human. I think her manager should monitor her calls and not allow her to make phone calls until her attitude changes.
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