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Chrysler Capital Complaints & Reviews

Chrysler Capital / warning: scammers

Highly Disappointed 2019 on Feb 6, 2019

I had a chrysler 300 for 3 1/2 the early days of the loan chrysler capital was willing to work out payment plans/arrangements with me. Due to loss of work (and life circumstances) my loan became delinquent again but now that i've paid nearly $30, 000 on this car plus the $5000 I...

Chrysler Capital / dodge challenger and service department

Nigel Henry on Jan 14, 2019

I contacted the chrysler located at croton on hudson in ny about a bluetooth problem I was having with my 2018 r/t challenger. I told the service department that water was leaking into the car and I believe that was what is causing my bluetooth's mic to work intermittently. I brought my...

Chrysler Capital / title and register

LIFE777 on Jan 11, 2019

So i have been going threw this for a year now, okay they sent my money back for my transfer and my registered but never corrected the title!!! name to be remove and on my tag. We did all the request the chrysler ask me to do. I haven't drove my car in months due cause my tag has to be in...

Chrysler Capital / pay off

jagman_xjs on Jan 10, 2019

I asked for pay off on my vehicle tonight (1/10/2019). They refuse to give it to me and told me I have to pay extra and they will then refund the excess 30 to 45 days later. This should be an illegal practice. I did overnight the pay off amount to Chrysler Capital. But having to wait so...

Chrysler Capital / loan

Marvel Meer on Dec 20, 2018

I have had terrible experience. This is my first car purchase and I had horrible experience from the start having to take 4 hours waiting at the tomball branch to have my documents processed. The price quoted was $19, 000 and the final selling price was $29, 000. I was tricked into giving...

Chrysler Capital / customer service

reg2222 on Nov 29, 2018

All the negative reviews about how awful Chrysler Capital's customer service is are true, and there are MANY, and on different platforms too. Chrysler Capital's agents are rude, impolite, unfriendly and do NOT care about their customer. They charged me over ONE THOUSAND dollars after my...

Chrysler Capital / auto loan

SeriouslyIrritated on Oct 12, 2018

One of the worst choices I ever made was to obtain an auto loan through this company. My credit is sub-par so I am paying a high interest rate, which I was well aware of going into this, but when you need a car, you need a car. I didn't receive payment information until the first due date...

Chrysler Capital / repo of truck

Thomas Fox on Sep 14, 2018

My truck got repossessed on friday. I call up about it since i paid on time every month to find out that according to them im three months past due and i have been dead for three months. On tuesday I email over the conformation numbers and proof im still alive. I wait until friday no...

Chrysler Capital / purchase of extra mileage

Domonique Wong on Sep 14, 2018

3 years ago when I purchased my Jeep I purchased extra mileage giving me 15k a year. Over the past year I have had numerous conversations with representatives who confirmed I purchased additional mileage and it was noted to my account. When I received my final bill, they charged me for...

Chrysler Capital / title department

Jamielynnjoseph on Aug 30, 2018

I moved out of state and needed the title to be sent to Dmv since I'm leasing you hold it it was never stamped I was at Dmv in line for four hours with my very impatient one year old to be told when I finally got up there to be told that you hadn't stamped it so it would have to be sent...

Chrysler Capital / chrysler capital financing

David Reichwein on Aug 27, 2018

BEWARE!! My personal loan info was shared with a stranger. Who called into their toll free number. Total breach of personal information. I thought my personal info. was secure. Is Chrysler Capital the next Experion. Additionally, every time I call I get different versions of my account...

Chrysler Capital / credit bureau department

Cheito on Aug 21, 2018

Acct. #0303345-Lease Agreement VIN #1C4PJLB7FW632171 Had Lease Agreement for 39 Months starting May 2015. At the end of the Lease decided to purchase vehicle through the Chrysler Allegiance Team in April 2018. Allegiance Team referred me to Innovative Funding Services. Signed purchase agreement...

Chrysler Capital / 2016 jeep compass

Laura Scafiddi on Aug 20, 2018

I leased a Jeep Compass in Oct. 2015. All payments have been made on time. The car broke down for the first time in July. It was towed to the local dealership where I leased it. They returned the car to me 12 days later. After driving for 2 days it broke down again. It is still sitting at...

Chrysler Capital / payment was to chrysler each month for car payment lease started in aug 2017

jo ann terranova on Jul 26, 2018

lease began aug 2017 I made payment every month then in march 2018 they advised me I did not make a payment for august 2017 why did they not tell me this before so I found out that the payment was being applied to my old lease the jeep compass so four payment needed to be transferred to...

Chrysler Capital / jeep cherokee lease turn in

edoneill on Jul 17, 2018

Turned in leased Jeep to Firkins in Bradenton Florida and picked up new Ram 1500 on lease . Jeep had 25, 000 miles on it -- was allowed 39, 000 miles on lease. Was told any additional charges waived because buying new vehicle .. Week later get bill $300 for tires. Dealer no help in keeping...

Chrysler Capital / Lease completion

Sangita Sundaram on Jul 16, 2018

After a 36 month lease, and all prompt payments, I returned my jeep in perfect condition and was given a bill for exorbitant charges even though it was normal wear and tear on tires and scratches that did not exist. I find this very unfair to customers and employees who are loyally leasing a...

Chrysler Capital / lease termination

Bennie Conley on Jul 6, 2018

Grounded 2015 Charger at outer banks Chrysler dodge dealer. June 5th Paid dealer last months payment and disposition fee Next day last payment was automatically debited from checking acct. June 6th July 6th and still can't any answers account # 5083587 Would like payment returned to checking...

Chrysler Capital / dodge ram 2500 warranty work

BennMelissa Marsh on Jul 5, 2018

We are coming to you for help, on June 14, 2018 our 2018 Dodge Ram 2500 with only 8, 200 miles on it broke down on our way home in SC at midnight. Leaving us and our 2 children stranded on the side of 95. Chrysler warranty only covers towing to closest dodge dealership. This is how we...

Chrysler Capital / automotive loan

Adam Watson on Jun 7, 2018

I purchased the truck last year and went through chrysler capital. I told the dealership I needed my payment to be due on a certain date. Well when I get paperwork it was due on a date i could not pay. I requested they fix it and they did with a date change. Fast forward 1 year I now work...

Chrysler Capital / ancira rv dodge and chrysler capital and 3rd party that pick up vehicle

Roberta Ruiz on May 24, 2018

I went to ancira with 5000 cash to give down payment on my first finance. Truck was released to me it was FJ Toyota they told me that I will receive my package by mail and to call Chrysler to set and account for payments which I did and paid for 9 months till in May of last year I try to...