Chrysler Capital

I have received calls because I am a reference from my daughter I will get a call every day insisting my daughter pay for her car payment. She is an adult I am not a co-signer or co-applicant. but I will get harressed every day sometime twice a day.. I have been told by Chysler representive they have the right call me I cannot stop if I want them to stop I can pay her car payment for her... Why would I want to do that it is not my debt. I am thinking of starting a class action law suit of Harassment for any REFERENCES... I am thinking maybe a couple of millions might get them to quit calling me... I have soke with GAyle Meyers.. she assures me I will not get any calls ( I guess it is for 2 day) then the calls start up again ...

Sorry...now I am a ding bat. I meant to say, I informed them that the loan was through Wyandotte Federal Credit Union, not Chrysler Financial. Why did they need an updated proof of insurance? Again, sorry for the error. At least I admit my mistakes, not Chrysler Financial. They are not helpful and just plain rude!

Forgot to mention...the paperwork to purchase the vehicle was forwarded to my husband in Louisiana (where he was working for 6 months), completed and returned to the Texas office. About 2 weeks later they left a very rude message on the answering maching regarding the paperwork. I called, and again was talked to very rudely by a cutomer representative. Suggested the paperwork went to the wrong department. Low and behold it was found in the wrong place, so guess what? It had to be re-done. They were a little nicer then. Soooo, approximately 6 months after we re-financed through the credit union, we were still receiving calls regarding a new proof of insurance. And you can imagine the nasty messages left for that. Finally I got a call when I was home, and I wasn't very nice to them. I informed that the loan was through Chrysler Financial, why did they need an updated proof of insurance? Ugh, oh, ok. Sensible comment don't you think. Never again!

Leased a truck through Chrysler Financial, purchased the vehicle at the end of the lease...through Chrysler Financial, and then re-financed through Wyandotte Federal Credit Union at a MUCH, MUCH lower interest rate. That was about 8 months ago. The credit union never received the title, and Chrysler Financial doesn't care. After numerous calls regarding the title, I fianlly contacted the dealership for help. I was informed that because the paperwork was done through the mail with the office in Texas, they couldn't help, but said to check with Secretary of State to see who was listed as the lienholder. Per Secretary of State, title shows US Bank as the lienholder! Clerk said Chrysler Financial missed a step, the one regarding the title! You would think that at least one customer service representative could have gone one step further and checked into this. NO! I was instructed to go to Secretary of State and get a duplicate title. Without a discharge of lien from US Bank, I can't do that. Going to make one more phone call tomorrow and then the next call will be to "Call For Action". I will never finance a vehicle through Chrysler Financial and spread the word to everyone I know. THEY ARE A JOKE!

Been out of work since February, unemployment insurance is exhausted, no one's hiring in my area. I would love to make my car payment so I can keep my vehicle to find work, unfortunately that will not be the case, they will repossess, I will file bankruptcy, and the taxpayers will bail them out. Such is life. I certainly hope you never have to face anything like this Balooga.

If you want them to quit calling, PAY YOUR CAR PAYMENT!

Its a pretty simple concept.

I contacted Chrysler Financial while I was on vacation and spoke to a woman who had a very thick accent and I had trouble understanding her and she apparentley had trouble understanding me! When I tried to give my account number over the phone, the female customer service representative incorrectly typed in my bank account number while I tried to have my money debited from my account to pay my car note. Well two days later, I get a call from Chrysler Financial saying I was 5 days past due on my account and they wanted to know when will I be sending in my payment! Nedless to say when I contacted customer service they said that it was not their problem and that I needed to be more responsible!

Having the same issues. Due to my lack of work I have been running 1 month behind for a while now and I have never been so harassed with phone calls before! 3- 7 times per day. Even when I do answer and tell them what is going on the calls continue the next day. I recommend you avoid this finance company at all costs!

Chrysler Financial what a joke. Due to uncontrollable circumstances I am behind on my car payment 2 payments. I have advised the collection department that within a week I will be caught up. They have called me everyday 2-3 times a day 7 days per week. Each time they call I tell them the same thing. They called my work twice even after I advised them not to, as a matter of fact the rep told me she will continue calling my work if she choosed to do so. They tell me it isnt good enough and they need the payment today via western union quick collect. I told them this is the situation and there is nothing that I could do so what would you like me to do. How about you come and pick the car up since you dont want to wait and I will go and rent a car and then you will sell my car and bill me for the balance and then I will file bankrupcy and you will never get another dime because you didnt want to wait a week to get full payment. The rep didnt say anything. I explained to them that I had a death in my family and that is why I was behind they didnt care they continued to talk ### on the phone. The automative system, yes that is probably a true fact I know this because I worked with an automative system before anything you are behind the dialer will continue to call until the account is brought current. I have decided not to answer my phone anymore as a matter of fact I saved the number so now I know when they are calling. Maybe if all of us get together and file a class action lawsuit for violating credit collection practice laws they will not do this to other people the thing is no one wants to do this so they will continue to harrasse people. Or maybe if everyone writes the CEO/President of Chrysler and maybe if he takes the time to listen to the collection calls he might change things. Here is his address:

Corporate Offices
Attn: Paul Knauss
Chrysler Financial
27777 Insker Rd
Farmington Hills, MI 48334

Yes I did some research. This guy sits up in his fancy office not knowing what is going on. There are laws and Chrysler financial is violating all of them.

I finally gave up and told them to take my car back... I was SICK of the calls too. I have been one payment behind since I baught the car... due to the way my pay days are and the due date on the loan, I asked them if they could move my due date on the loan from the 5th to the 15th, so it wouldn't be late EVERY month... they said they couldn't do it, so I told them "fine, expect it to be late every single month then." My payment was due on the 5th, and by the 6th at 4pm I would be getting phone calls... I have a record of my cell phone bill and on one day they actually called my phone 12 times, my co-signers phone 7 times, my work 4 times, and my co-signers work 6 times. Thats 30 times in ONE day. I called them and said "my fiance (co-signer) CANNOT recieve calls at work. You can call my phone 800 times a day if it makes you happy, but you CANNOT call my co-signers employer. They said they would take that number off of their list and everything seemed fine... until the next day, when he started getting calls at work AGAIN. I wish there was something we could do about this! It was horrible!

Not to mention, I voluntarily GAVE them back my car and they are STILL calling me!

And as far as the customer service goes... I had a guy (can't think of his name off the top of my head, but I do have it written down) say to me "well miss Thompson, Im sorry that you are broke and can't afford your car but thats not our problem." Talk about being professional...NOT.

I will NEVER work with this company AGAIN.

I purchased a semi through Daimler finance and later voluntarily returned it to the dealership where I bought it.
I never heard anything from Daimler for several years so I assumed they sold it for the remaining amount.
Almost 5 years later a notation shows up on my credit report claiming I owe them over $9000.
Repeated telephone conversations with both Daimler and one of the flunkie companies they hired to collect this have resulted in the consistent refusal to produce ANY documentation whatsoever showing that ANY money is owed other than "statements" printed out on their own computer.
I have been told on different " documents" that they sent me that the truck sold for two different amounts, that no payments were ever received on the truck despite a record ON A DOCUMENT THEY SENT ME that they recorded at least one payment.
I have credit reports where THEY REPORTED OVER $5800 in payments but Daimler ignored that.
The matter still soils my credit report to this day because Daimler Chrysler seeks to defraud their customers out of thousands of dollars THEY KNOW( or should know if they checked their own records) they don't owe

I purchase a 2005 dodge dakota new four wheel drive v8 3.7 magmun engine what a piece of Junk. this vehicle doesn't work a penny you paid for it. actually no dodge vehicle. It's a piece of Junk from the very start First the manufacture told me I have to change the transfer case fluids ever 15, 000 miles - piece of ###- and at 40k mile the service cost 1000.00 . How ridiculous! Never heard of such a thing. to get t the vehicle out of four wheel drive the dealer told me I had to rock the vehicle back and forth to disengage the four wheel drive UNheard of. Go Buy a toyota. Dodge vehicles are a piece of Junk New and Used Stay away from them

Same here. Tried to call for our year end balance information for 2008, got a recording that said you have to call their "International Number" for a charge of $4.99. What total CRAP. You have to PAY to get your OWN information about your OWN account? Isn't there some FTC law that states these companies have to provide account information FREE of charge? Now awaiting on a response back from an email that I'll probably never get. IF anyone knows how to contact these low lifes by phone, please provide a working number, with a REAL person on the other end, that speaks English and does not read from a script.

I am so sick and tired of big companies trying to slam it to the little guy, Mr. Consumer, who keeps them in business. By moving their call centers to India, or Timbucktoo, they are only helping to bring our economy from bad to worse. Nice going D.C., way to treat your loyal customers. You get an F- in my book.

I've had problems logging into my account and they told me that I would have to pay by phone which would cost about $10. I never missed a payment but it seems they are trying to swindle our hard earn dollars. It seems to be happening randomly for this has happened to a few of my friends as well. Imagine snatching $10 bucks from hundreds of thousands customers a month. Not buying anything from them again.

I'll stick to the Japanese Cars. CYA Chrysler!

Am having a terrible experience with Chrysler financial too..They are rude, they don't want to listen to your situation and just want to cut you off all the time and threatening you...unwilling to give me my accurate balance.. I was running behind on two payments, due to medical conditions...my husband is the account holder...he is a handyman and in the remodelling business and gets paid everytime he finishes a project..I explained that to Chrysler financial and we always caught up with pur payment within three months...it's hard for us to save with me no able to work with 3 kids...I had to surgeries in the last 7 months...a c-section and another surgery just last april..my baby was born with heart problems and was in NICU when he was born...he is on treatment..since my husband is self employed, my son's and my health is not to0 good, we had lots of medical bills since we did not have insurance...
the worst is that the town & country(used) we bought just in november 2006, has transmission problem since december 2007...just a year after we bought it..one window on the drivers side fell aprt..the car is basically a junk and we still have to pay the $2626 0n it...we bought it for $8000...Crysler loan us $6000 I explained our situation to Chrysler financial before, but they keep harrassing us with 100's of phone calls, even at 10 p.m. and early mornings and sundays...today I called to make 2 payments..leaving me only one month behind...they told me that the whole balance was due and that interest would be accrued everyday..when I asked about the rate..she wouldn't tell and told me that it would vary, menaing they can increase it as much as they want..they have already charged me $300 intereste for the 3 late payments..when I initially called an 800, they told me there was no balance in my account..I was given 3 different 800's before I endced at the right dept! I was shocked when they told me that the whole balance was due or else they would pick the car..that's the only one I have to drive my baby son for medical checks! they wouldn't listen and told me that my a/c was charged off and I needed to pay the who amount or make monthly payment of $500...my original monthly payment is $263 and I had until december to pay...they are so rude, not compassionate employees..just wanting to earn their commission, disregarding your situation...it's horrible!

It has caused me a lot of stress...in august last year they even called me, while I was in the hospital, just after I had a c-section and my baby was on NICU...they called me on my cell-phone! I told them I was in the hospitall, they would still harrass me!

I am having a terrible experience with Chrysler financial too..They are rude, they don't want to listen to your situation and just want to cut you off all the time and threatening you...unwilling to give me my accurate balance.. I was running behind on two payment, due to medical conditions...my husband is the account holder...he is a handyman and in the remodelling business and gets paid everytime he finishes a project..I explained that to Chrusler financial and we always caught up with pur payment within three months...it's hard for us to save with me no able to work with 3 kids...I had to surgeries in the last 7 months...a c-section and another surgery just last april..my baby was born with heart problems and was in NICU when he was born...he is on treatment..since my husband is self employed, my son's and my health is not to good, we had lots of medical bills...
the worst is that the town & country(used) we bought just in november 2006, has transmission problem since december 2007...just a year after..one window on the drivers side fell aprt..the car is basically a junk and we still have to pay the $26266 0n it...we bought it for $8000...I explained our situation to Chrysler financial before, but they keep harrassing us with 100's of phone calls, even at 10 p.m. and early mornings and sundays...today I called to make 2 payments..leaving me only one month behind...they told me that the whole balance was due and that interest would be accrued everyday..when I asked about the rate..she wouldn't tell..when I initially called an 800, they told me there was no balance in my account..I was given 3 different 800's before I endced at the right dept! I ws shocked when they told me that the whole balance was due or else they would pick the car..that the only one I have to drive my son for medical checks! they wouldn't listen and told me that my a/c was charged off and I needed to pay the who amount or make monthly payment of $500...my original monthly payment is $263 and I had until december to pay...they are so rude, not compassionate employees..just wanting to earn their commission, disregarding your situation...it's horrible!

It has caused me a lot of stress...in august last year they even called me while I was in the hospital, just after I had a c-section and my baby was on NICU...they called me on my cell-phone! I told them I was in the hospitall, they would still harrass me!

I never received a lien release therefor I cannot give my car to my daughter! Would you please research my old acct no0020519573 and send the title release to Paul Karpewicz Jr @2514 Whitt Rd Kingsville MD 21087. Thank You

i had to go through pdp group to get my payoff letter from chrysler capitol whitch you haft to have to lein holder changed on your title,they charged me 17.00 for the letter and 31.95 shipping,so it cost me 48.95 for something they should have sent me automatically after loan was paid off.total rip off ,shame on chrysler credit

I paid my vehicle off February 13 2023 was told the title was sent feburary 27 2023. Called 4/13/2023 to get lien release and was told they faxed it twice but it never came I fulfilled my sent without a late payment I want my title. it has been 60 days. Christian s filson

Christiansfilson@icloud.com

I have been notified of past due car notes but not have had my vehicle been stolen. My police report number is #[protected] from little rock police department. I need my gap coverage and my insurance to pay vehicle off because vehicle be stolen more than 30days.

I sold my car buyer needs the car. I paid it off 9 days ago. NO title! So frustrated! Never again.

My father passed away in January. In his records he noted a small payoff (

did any of you find a go to person to resolve these problems..is there a number i can call?

THEY'VE SCREWED ME MAJOR!
Customer of CF for over 9 years, in Dec. of '05 changed changed from a '03 to '05 Grand Jeep Limited. The dealership and CF 5 contracts later got the lease program correct. Meanwhile CF was charging me for not paying Dec and Jan payments on the 'o3. Then they applied my Jan payment for the '05 to the '03 (which I left at the dealership back in Dec.). CF has charged me every m month for being a late on payment (applying vurrent month to prior month). It was last summer when they finally said the '03 lease was closed so there's no record if my Jan. payment for new '05 went their. WHAT!? CF said they would work on the problem and get back with me. DID NOT! I made every payment on time until this past Jan. I had bad financial hardship via identity theft and a BAD FLorida property (as with a lot of people). They gave me ONE call, some guy claiming to be legal department. He left me a number to call him before 3P next day. I tried and tried leaving messages on a generic vm. That was a Friday. On Sunday night, well Monday morning 3AM repo man came and took my jeep! leaving me with NO transportation and NO person who will talk to me at CF.

I worked for Dailmer Chrysler's marketing agency out of their SE regional office. I was an excellent customer!

This CAN NOT continue from these lenders!

Sandy