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Chase Mortgage / modification and advising not to make payemtns during the modification process

1 NY, United States Review updated:

We have now applied for a modification twice now with Chase. THis has been on going since March 2010. I lost my full time job and my husband who works seasonal was laid off, I was also 4 months pregnant. I contacted Chase in late February to attempt to make half a payment (we were both on unemployment). Trying to make an attempt with them is ridiculous, they literally told me they would not take half payments and I would be better of waiting. I asked what help we could get to help make our payment more affordable due to our circumstances. They recommended the modification. I had all information to them within 2 weeks and literally waited until July 13th to find out we were denied. The way we found out was on a Saturday and Sunday we started receiving collections calls. When we started the modification process I was told by several Chase employees not to make a payment during the review. We ended up filing for bankruptcy which was finalized in October and I was just told on my weekly call to Chase that we were denied again. I am re-applying, but seriously what are the guildlines for being approved? How many times can they use the same line "your expenses are too much", what does that tell you about our situation. Even after filing for Chapter 13 our mortgage payment is difficult to make. We ended up having to pay over $11, 000 thru our Bankruptcy Trustee back to Chase for our back payments, becuase several idiots told us not to pay it? Everytime I call it's the same line "it's in review" or "it's our under writers decision". This Obama Bill is doing nothing to help anyone because I have not heard of one person who has been approved for a modification.

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  • Ke
      30th of Jul, 2011
    0 Votes

    This is very true about Chase I live in St.Louis Mo. We had 2 tornados after speaking to Chase and trying to work out a plan I was denied I got 4 months behind I sent them 2 payments and they sent them back stating that I was in foreclosure review and they could not accept any payments, something needs to be done about there policies along with their executive branch of crooks if someone can help in any way call me 314-385-8284 Ken

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