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Certygy Services / Money Ctr. Walmart / non authorization of state check

1 FL, United States

I received my weekly unemployment check in the mail. As I had to pick up a few things at Wal-mart which is five minutes from my home, I decided to cash the check via the money center there. My bank is twenty minutes away. I was told by the very nice lady at the counter that the check was denied because of the amount ($326) and the fact is was my first time. I proceeded to call customer service. I was given a very broad ridiculous canned response stating that Certygy is unwilling to accept the risk of cashing my check. They cash my 17yr old son's paycheck from Sonic quite frequently but are unable to accept the risk of a state check from a 40yr old? There is definitely a problem here.


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