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Century Link / very poor service

1 32544 cameron's ridge roadWarsaw, MO, United States Review updated:

We have a cluster of our phones going out in our rural "neighborhood". We recently subscribed to this service for dsl and landline service, we are now on our 5th repair call with service people claiming it is fixed and it goes out again, every time. When we call again they act like there is nothing they can find that is wrong, even when they have confirmed it is not working and that there is nothing they can do and we are sick and tired of it. This is their job to fix it... This is what we have paid for. It is their line and not in the house. We have finally talked to a supervisor. If this doesn't work what can we do next???

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Comments

  • Ce
      23rd of Nov, 2010
    0 Votes

    april diane,

    My name is Joey and I'm with CenturyLink. I'm sorry to read about the trouble you've had with our company. Our customer outreach team would be happy to look into this issue for you. Just email us at Reachout@CenturyLink.com with your name, account information and reference your post here on Complaintsboard.com. Thanks.

    Joey H
    CenturyLink Customer Outreach
    Joey@CenturyLink.com

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