Carflexi — car rental at alicante airport. goldcar.
My car booking at alicanti airport, Goldcar office on the 20th. May to 30th. may did not exist, they did not have any record of the booking. I arrived at Goldcar desk after 11.00. pm. on the 20th. may. I then had to book a car myself and pay a premium rate, and I was fortunate to have got a car that late at night. I have always booked with Goldcar and I never had this problem. I feel that you failed to provide the service I paid for and so caused me a lot of stress at a crucial time of late night before my journey driving to my destination. The lady attendant at the Goldcar desk stressed that she never heard of CarFlexi and she is working at Goldcar 15 years. I want your company to repay the 80euro to my account. Yours Truly. Thomas OBrien. booking request no. CFD4E4B4.
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