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Capital One


sending credit cards to seniors

Complaint Rating:  100 % with 1 votes
100% 1
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A friend, who is a senior citizen, received a call from Capitol One . They wanted him to take a credit card to which he refused. They sent it anyway with a bill for $59.00. He did not want the card as he had told them and proceeded to cut the card in two and sent it back to the company. The next month he received a bill for $59.97 the .97 being interest. I proceeded to step in and help. I called Capitol One and said I was his daughter and to please stop sending bills to him on a credit he already told them he didn't want to begin with. They needed to hear from him to " cancel the account " which he did and which they say they did. What bothers me is how they are forcing credit cards on people who don't want them to begin with then sending bills with accumulating interest on a card that's never been used or activated. I believe they are scamming people for the $59.00 hoping to at least get that amount from them and preying on senior citizens. Perhaps too many people have ripped them off in the past and they are trying to get some money back by strongarming some unsuspecting seniors. I could see them only charging their yearly fee if the card has been used but why would someone pay a fee on a card that' never been used and never will be? Thanks
Complaint comments Comments (4) Complaint country Canada Complaint category Credit Cards


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N  30th of Jun, 2009 by    0 Votes

suggestion -copy/paste yr comment on this site as well -

its canadas best consumer comments site
see other capital one complaints

hope this is helpful
N  30th of Jun, 2009 by    0 Votes
um, Tell Oscar isn't all that helpful.

There's no way there to refute any complaint or offer help. I find it pretty useless.
N  2nd of Jul, 2009 by    0 Votes
with respect, i disagree with jgracey - a friend of mine placed a complaint on telloscar, and informed the company that she had done so - her complaint was sorted out in 3 days and they gave her a credit of $50 on her account
N  2nd of Jul, 2009 by    0 Votes
Yeah, that's all well and good if it's a real complaint. How many complaints have you seen on a lot of boards that just aren't real? Not only that, sometimes the person making the complaint is the one at fault.

Tell Oscar is good if the complaint is real, not so good if it's not. And there's no way to refute them, so there's no way for people to know the difference.

What it is to the casual observer is a list of complaints.

It could be better than any of these other places - particularly for Canadians. But it needs a little more interaction somewhere to make it really useful.

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Capital One Financial Logo Capital One Financial
Customer Care Service
15000 Capital One Dr
United States - VA23238
+1 (800) 655 226
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