Canadian Tire / worst behaviour and customer service

Toronto ON, Canada
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On May 10, 2017 around 5PM, my daughter and I went to sports section in Caledonia and Eglinton branch ( 2360 Eglinton Avenue West, Toronto, ON M6M 1S6 ) because I want to buy her a new bike. She wanted the one with gear changer. We tried some bike and change some gear 'coz some bikes are hard to change gear. The manager named Galyna approached us harshly and said: "You guys don't listen, don't change gear!!", she doesn't even ask if we need help. I told her that I want to buy some bike for my daughter that's why I want to test it. She doesn't even help us instead she become rude and no manners at all. I can't believe that Canadian Tire hired this kind of person that doesn't know the true meaning of customer service. For so many years I went to different Canadian tire locations and for the first time, I experienced this kind of behavior. Please teach them the right manners on how to deal with customers. I am really disappointed, I hope that no other customers experience the same way.

May 10, 2017

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