Canadian Tireexchange policy on clothing

I received a hat and a pair of mitts (both too small) from a friend. They had the original Canadian Tire tags on them, but I had no receipt. I went to the store and they had the exact same mitts and hat in a large bin, all for $14.99. I wanted to exchange both for large sizes of the exact same items. However, I was told that since they were each on sale for $5 off at some time in the past I had to pay $5 each to exchange them for the exact same item in a larger size from the exact same bin. The store clerk said there was no way around this because they had different stock numbers, and that was the way the system worked. Well, I'm sorry to say that the system is broken when common sense and customer relations don't factor into the equation.

Jan 22, 2017

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