Canada Postmail not delivered to correct address

The hospital sent a letter from Hamilton (L8L 2X2) to Simcoe (N3Y 4W9) on December 14th at 3:10 pm but letter was not delivered to correct address/box or not delivered at all. Patient arrived in Hamilton today and received verification from two departments of said letter but no letter was received at patient address. Patient would like apology, refund on gas/trip to Hamilton and reassurance of attention to detail in future so personal medical information not delivered to neighbours or strangers mailboxes.

Jan 20, 2017

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