Calypso Cay Resort / Unauthorized charges
I was offered a special deal by my credit card company for 15 nights for $800 which i payed for, i received the package and decided it was not what i wanted and returned it straight away.I spoke to them on the phone and was told it was received and the refund would be paid. A few days later i was refunded and believed it was finished.
A month later i received my credit card bill and saw they had taken out another payment for $850 and i received another package in the post. I called them and they said it was a mistake and to send it back, a week later i called them and they said they had received the package and my refund would be on its way.
Two months have past now and still nothing has been refunded and whenever i call they say it will be refunded next week and how sorry they are. In the mean time my credit card company keep saying they cant do anything and i just want my money back! Never use Calypso cay resort!!
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