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Budget Rent A Car / carefully read before signing

1 United States

I work for Budget car rental and I think the other side of the coin needs to be looked at here when it comes to customer issues. I see customers complain and cant quite figure as why they are being charged this fee or this fuel charge or damage we find on the car. I see so many situations where a customer just signs there rental contract and NOT even read what there signing and they also just hop in there car and leave WITHOUT looking the car over for damage. Then when they return the car they never seem to READ simple posted signs as where to return the rental car and yet they turn around and say the return process was confusing complicated all because they couldnt read a simple sign DIRECTING them where to return the car. Then they cant figure out why they are being charged for damage because WHOOPS they forgot to look the car over oh and it gets better they are wondering why there being charged so much for gas when there contract clearly explains if its not full they will be charged this much per gallon. All of this is going on a contract they signed and did NOT read.


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