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Bottom Line Books / dishonest scam

1 MS, United States

I ordered two books, Treasury of Health Secrets and Health Breakthroughs last year. I have phoned and emailed repeatedly and received empty promises for a return label and reimbursement for an extra payment of about $40 that my husband sent by mistake because they billed us over and over.
Once when I phoned, I asked the lady if she realized that she worked for a disreputable company, her reply, "Well, I have a family to feed." I then replied, "So, that is justification for your company to rip off the public?" She was clearly annoyed and promised that she would take care of the overpayment reimbursement and we have yet to receive it. I am surprised that this company is getting away with this after reading all the complaints!

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