The Folio Society Book Collectors And Readers Reviews 2025

Latest Reviews and Complaints

Eduard Ko of Westminster, US

Oct 17, 2023 7:43 am EDT

Verified customer

The Folio Society Worst book order experience ever

I had the worst book order experience with this company ever. Placed an order for 8 books as a birthday gift, received a confirmation. Then, 3 weeks later, still no shipping update. All of a sudden, I get another order confirmation in the email for the same books. They tell me the system messed up. 4 weeks later, still no books.. and birthday is now missed. Avoid this company at all costs. They sell pretty books, but the order experience is terrible!

Desired outcome: Partial refund for system problems and shipping delays.

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How responsive is The Folio Society's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is The Folio Society’s rated by book collectors?

The Folio Society’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of book collectors are dissatisfied with their purchases.

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The Folio Society reviews first appeared on Complaints Board on Oct 17, 2023. The latest review Worst book order experience ever was posted on Oct 17, 2023. The Folio Society has an average consumer rating of 1 stars from 1 reviews. The Folio Society has resolved 0 complaints.