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Booking.com / unauthorized credit card charges

1 Turkey

I was using booking.com for some years and Itrusted them. However, I realized that this was a big mistake. For a booking at Convention Porte De Versailles Paris, I canceled my reservation timely (November 29, 2018) due to a change in my travel plans, it was an early cancellation and it was clearly stated thatI would not be charged for this cancellation. But I saw that the facility charged the full fee. I have tried to get contact with the facility, but no luck. Then I wrote booking.comseveral times they told me that the total amount was not charged it was just provision. However, my bank told me that it is not a provision and I now have to pay 877 euros.

So never trust booking.com.

  • Updated by Uftade Muskara, Mar 09, 2019

    It has been 4months and I am still waiting. Is there anyone that can give me some advise on what ı can do

Uf
Jan 22, 2019

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