Booking.commisleading advertisement

I searched for hotels in Whitchurch on website and decided to book McDonald Golf and Spa Hotel. The picture of the Hotel had a green flash across is saying "breakfast included". Surely this entitles me to actually assume that breakfast is included? But no, not accordingly to - this will be an extra £20 per person. This appears to be a deliberate way of misleading customers and must surely be in breach of laws of advertising and misrepresentation. They must surely deliver the booking as advertised? are refusing to deal with this complaint or refund my money.

Jan 26, 2017

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